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  • From: Olivier Salaün <address@concealed>
  • To: IKEDA Soji <address@concealed>
  • Cc: address@concealed
  • Subject: Re: [sympa-users] How to ask the question to solve the problem about Sympa [draft]
  • Date: Tue, 28 Jun 2022 09:03:18 +0200

Dear Soji,

Le 27/06/2022 à 22:24, IKEDA Soji a écrit :
2022/06/27 22:51、Olivier Salaün <address@concealed>のメール:
I'm still confused, sorry, but could you precise if the "Before you ask questions" you submitted:

a) is a copy/paste of the template you use for your company's customers and you forgot to remove the "paid support" parts?

OR

b) intentionnaly referred to "paid support" for the Sympa users community?

Neither.

To begin with, I wrote, there are conditions for choosing over paid support.  You don’t object to it, do you?

Sorry but I still don't understand why anywhere in the Sympa projects we should advertise for paid support.

You can consider this as an objection; but if other Sympa users don't matter, then feel free to gone on in that direction



Anyways, it is concidered off-topic to elaborate on this document, so would we submit an issue to the document project and discuss it there?

https://github.com/sympa-community/sympa-community.github.io


--
Olivier Salaün
DSI / pôle SI / équipe SNUM
Tel : 02 23 23 74 54




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