The mailing list for listmasters using Sympa

["McLaren, Terry" <address@concealed>]

Exactly!  The beauty of opensource is:
- open to DIY do-it-yourself ((RTFM - read the friendly manual ;^), Forums, 
etc...)
- open to get paid help and/or support services.

The Sympa Team has done an outstanding job in this space for the past +20 
years.  Thank you!

Terry McLaren
University of Illinois

-----Original Message-----
From: address@concealed 
<address@concealed> On Behalf Of Phil Stracchino
Sent: Tuesday, June 28, 2022 10:39 AM
To: address@concealed
Subject: Re: [sympa-users] How to ask the question to solve the problem about 
Sympa [draft]

On 6/28/22 03:03, Olivier Salaün wrote:
> Sorry but I still don't understand why anywhere in the Sympa projects 
> we should advertise for paid support.
> 
> You can consider this as an objection; but if other Sympa users don't 
> matter, then feel free to gone on in that direction


This is FAR from the only open-source project I am familiar with, in which 
the free community support resources (lists, forums, whatever) ALSO contain 
information on where to find paid support if you have a more complex problem 
such as a specific deployment requiring expert customization.  It's normal.  
This is part of how the open source ecosystem *works*.



-- 
   Phil Stracchino
   Babylon Communications
   address@concealed
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   Landline: +1.603.293.8485
   Mobile:   +1.603.998.6958