The mailing list for listmasters using Sympa

["Stefan Hornburg (Racke)" <address@concealed>]

On 30/07/2021 00:33, William F. Dudley Jr. wrote:
> I spoke too soon.  It loads an error page OK, but no useful content
> is served.  421 error messages all the time.
>
> I have a mailing list, called test2, and trying to look at it, I get this:
>
> 98.109.205.15 - - [29/Jul/2021:18:30:45 -0400] "GET /info/test2 HTTP/1.1" 421 
> 1
> 98.109.205.15 - - [29/Jul/2021:18:30:47 -0400] "GET /info/test2 HTTP/1.1" 421 
> 1
>
> other failures:
>
> 98.109.205.15 - - [29/Jul/2021:18:28:34 -0400] "GET /my HTTP/1.1" 421 1
> 98.109.205.15 - - [29/Jul/2021:18:28:36 -0400] "GET /my HTTP/1.1" 421 1
> 98.109.205.15 - - [29/Jul/2021:18:28:54 -0400] "GET /search_list_request 
> HTTP/1.1" 421 1
> 98.109.205.15 - - [29/Jul/2021:18:28:56 -0400] "GET /search_list_request 
> HTTP/1.1" 421 1
> 98.109.205.15 - - [29/Jul/2021:18:30:07 -0400] "GET /wws HTTP/1.1" 421 1
> 98.109.205.15 - - [29/Jul/2021:18:30:09 -0400] "GET /wws HTTP/1.1" 421 1
>
> This is not encouraging.
>
> Bill Dudley

Hello,

you neither posted the current Apache configuration nor the debug output from 
WWSympa.

Without that I can't help you.

Regards
       Racke

> ---------- Original Message -----------
> From: "Stefan Hornburg (Racke)" <address@concealed>
> To: address@concealed
> Sent: Thu, 29 Jul 2021 21:17:43 +0200
> Subject: Re: [sympa-users] How to debug web interface failure?
>
> > On 29/07/2021 20:22, William F. Dudley Jr. wrote:
> > > Racke et al,
> > >
> > > Using a path (like sympa.dudley.nu/wws) doesn't change the outcome, as I 
> > > already tried and as you discovered for yourself. You still get bupkus.
> >
> > The problem is that you are using the insecure and deprecated CGI
> > wrapper. That explains that your HTTP environment information is missing.
> >
> > Please follow the instructions from the official documentation:
> >
> > https://sympa-community.github.io/manual/install/configure-http-server-
> > spawnfcgi.html
> >
> > Regards
> >           Racke
> >
> > > The machine is running FreeBSD 11.4-RELEASE-p9 i386
> > > Web server is Apache/2.4.48 (FreeBSD)
> > >
> > > Here's the Apache virtual host stuff, entirely unchanged since this
> > > was working 14 months ago:
> > >
> > > <VirtualHost *:80>
> > >      ServerName sympa.dudley.nu
> > >      ServerAdmin address@concealed
> > >      Alias /.well-known/ /usr/local/www/sympa/docs/.well-known/
> > >      ErrorLog /var/log/sympa.dudley.nu-error_log
> > >      CustomLog /var/log/sympa.dudley.nu-access_log common
> > >      LogLevel warn
> > >      DocumentRoot /usr/local/www/sympa
> > >      RewriteEngine on
> > >      RewriteRule ^$      /cgi-bin/wwsympa-wrapper.fcgi  [L]
> > >      RewriteRule ^/static-sympa/(.*)$    /docs/static/$1  [L]
> > >      RewriteRule ^/(.*)$ /cgi-bin/wwsympa-wrapper.fcgi/$1        [L]
> > >      Alias /static-sympa /usr/local/share/sympa/static
> > >      <Location /cgi-bin>
> > >          require all granted
> > >          Options +FollowSymLinks
> > >      </Location>
> > > </VirtualHost>
> > >
> > > These are the WWSympa related parameters from sympa.conf, also unchanged in
> > > 14 months (all other www-related settings are commented out):
> > >
> > > wwsympa_url     http://sympa.dudley.nu
> > > static_content_url      /static-sympa
> > > static_content_path     /usr/local/share/sympa/static
> > > log_facility    LOCAL1
> > > default_home    home
> > > cookie_domain   localhost
> > > cookie_expire   0
> > > cookie_refresh  60
> > > use_html_editor 0
> > > use_fast_cgi    0
> > >
> > > This exists and has stuff in it:
> > > ls /usr/local/share/sympa/static
> > > css/            fonts/          icons/          js/             pictures/
> > > and is owned by and readable and writable by sympa:
> > > ls -ld /usr/local/share/sympa/static
> > > drwxr-xr-x  7 sympa  sympa  512 May 27  2020 /usr/local/share/sympa/static/
> > >
> > > Here's the cgi-bin directory:
> > > /var/www/sympa/cgi-bin> ls -l
> > > total 2
> > > -rw-r--r--  2 sympa  sympa  35 May 13  2020 robot.conf
> > > lrwxr-xr-x  1 root   wheel  31 May 18  2020 sympa.conf@ -> 
> > > /usr/local/etc/sympa/sympa.conf
> > > lrwxr-xr-x  1 root   wheel  45 May 18  2020 wwsympa-wrapper.fcgi@ -> 
> > > /usr/local/libexec/sympa/wwsympa-wrapper.fcgi
> > > lrwxr-xr-x  1 root   wheel  37 May 18  2020 wwsympa.fcgi@ -> 
> > > /usr/local/libexec/sympa/wwsympa.fcgi
> > >
> > > Here are those files pointed to by the symbolic links above:
> > > /usr/local/libexec/sympa> ls -l wwsympa*
> > > -rwsr-sr-x  1 sympa  sympa    4448 May  4 07:37 wwsympa-wrapper.fcgi*
> > > -r-xr-xr-x  1 root   wheel  598109 May  4 07:37 wwsympa.fcgi*
> > >
> > > cat robot.conf
> > > wwsympa_url http://sympa.dudley.nu
> > >
> > > I don't understand this question:
> > > > Also what do you use for the WWSympa service itself?
> > >
> > > Finally: I'm using http because I haven't yet gotten a Let's Encrypt 
> > > Certificate, and I won't bother if this thing doesn't start acting a lot more 
> > > robust in the future.  :-)
> > >
> > > Thanks,
> > > Bill Dudley
> > >
> > > ---------- Original Message -----------
> > > From: "Stefan Hornburg (Racke)" <address@concealed>
> > > To: "William F. Dudley Jr." <address@concealed>, address@concealed
> > > Sent: Thu, 29 Jul 2021 17:00:55 +0200
> > > Subject: Re: [sympa-users] How to debug web interface failure?
> > >
> > > > On 29/07/2021 16:47, William F. Dudley Jr. wrote:
> > > > > Racke and all who replied,
> > > > >
> > > > > Thanks for the reply, however I'm no closer to a resolution.
> > > > >
> > > > > I turned log_level to 1.
> > > > >
> > > > > Now the sympa.log file shows this:
> > > > >
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: info main:: WWSympa started, process 
> > > > > 98520
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: ORIG_PATH_INFO=
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: ORIG_SCRIPT_NAME=
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: PATH_INFO=
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: QUERY_STRING=
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: REMOTE_ADDR=
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: REMOTE_HOST=
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: REQUEST_METHOD=
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SCRIPT_NAME=
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SERVER_NAME=
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SERVER_PORT=
> > > > > Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SYMPA_DOMAIN=
> > > > >
> > > > > Which is not terribly enlightening.  This is repeated three times:
> > > > > once each for the duplicate fetch of "/", and once for the fetch
> > > > > of /favicon.ico.  All return 421 error code.
> > > > >
> > > > > This is the URL in the browser URL window:
> > > > > http://sympa.dudley.nu/
> > > > >
> > > > > This is the value of wwsympa_url in sympa.conf:
> > > > > wwsympa_url     http://sympa.dudley.nu
> > > > >
> > > > > I changed the latter to have a trailing '/', restarted sympa.  No change.
> > > > > They look identical to me.
> > > > >
> > > > > Now what?
> > > > >
> > > > > Bill Dudley
> > > >
> > > > Hello Bill,
> > > >
> > > > you are usually use a path part in the URL for WWSympa, e.g.
> > > >
> > > > http://sympa.dudley.nu/sympa or http://sympa.dudley.nu/wws.
> > > >
> > > > But your Sympa instance doesn't receive any information via the HTTP
> > > > environment, so something is wrong with your setup.
> > > >
> > > > Please share your choice of the webserver and the WWSympa related 
> > > > configuration.
> > > >
> > > > Also what do you use for the WWSympa service itself?
> > > >
> > > > BTW: Nowadays there is no excuse to use http:// :-)
> > > >
> > > > Regards
> > > >             Racke
> > > >
> > > > > ---------- Original Message -----------
> > > > > From: "Stefan Hornburg (Racke)" <address@concealed>
> > > > > To: address@concealed
> > > > > Sent: Thu, 29 Jul 2021 07:04:42 +0200
> > > > > Subject: Re: [sympa-users] How to debug web interface failure?
> > > > >
> > > > > > On 29/07/2021 05:24, William F. Dudley Jr. wrote:
> > > > > > > Sympa users,
> > > > > > >
> > > > > > > I installed sympa a year ago with the intention of migrating from
> > > > > > > mailman 2.  I never finished the project, but now I'm forced to abandon
> > > > > > > mailman 2, so I must finish this.
> > > > > > >
> > > > > > > Machine is running FreeBSD 11.4-RELEASE-p9 i386.
> > > > > > > Apache24-2.4.48 (FreeBSD package revision of Apache 2.4)
> > > > > > > mysql57-server-5.7.34 (which sympa seems happy with)
> > > > > > > sympa-6.2.62 (latest FreeBSD package)
> > > > > > >
> > > > > > > I had everything working -- web interface and the ability to send emails
> > > > > > > that passed gmail's DMARC tests.
> > > > > > >
> > > > > > > Now, however, I find the web interace returns an entirely empty page.
> > > > > > > Nothing at all.  I can still send emails to my "test" list, so Sympa
> > > > > > > is still "working" as a mailing list.
> > > > > > >
> > > > > > > The web access_log file shows this:
> > > > > > > 98.109.205.15 - - [28/Jul/2021:22:45:18 -0400] "GET / HTTP/1.1" 421 1
> > > > > > > 98.109.205.15 - - [28/Jul/2021:22:45:28 -0400] "GET / HTTP/1.1" 421 1
> > > > > > >
> > > > > > > There are TWO lines for every attempted access.
> > > > > > >
> > > > > > > All attempts to access the web interface return a blank page and show
> > > > > > > a 421 code in the log file.
> > > > > > >
> > > > > > > (Yes, that's my own IP).
> > > > > > >
> > > > > > > The error_log file has no new entries at all.
> > > > > > >
> > > > > > > How do I debug why the web interface is broken?  It worked, I ignored it
> > > > > > > for a year, and now it's broken.  There have been no changes to the machine
> > > > > > > other than regular security updates from freebsd.org.
> > > > > >
> > > > > > This can happen when the URL in the browser is different from the URL
> > > > > > in the wwsympa_url configuration parameter.
> > > > > >
> > > > > > If you use log_level = 1, you will see the headers that WWSympa is
> > > > > > using in the log file.
> > > > > >
> > > > > > Also it is recommended to use FreeBSD 13, to avoid performance
> > > > > > problems due to FreeBSD bugs in older releases.
> > > > > >
> > > > > > Regards
> > > > > >             Racke
> > > > > >
> > > > > > > Thanks,
> > > > > > > Bill Dudley
> > > > > > > New Jersey, USA
> > > > > >
> > > > > > --
> > > > > > Ecommerce and Linux consulting + Perl and web application programming.
> > > > > > Debian and Sympa administration.
> > > > > ------- End of Original Message -------
> > > >
> > > > --
> > > > Ecommerce and Linux consulting + Perl and web application programming.
> > > > Debian and Sympa administration.
> > > ------- End of Original Message -------
> >
> > --
> > Ecommerce and Linux consulting + Perl and web application programming.
> > Debian and Sympa administration.
> ------- End of Original Message -------


--
Ecommerce and Linux consulting + Perl and web application programming.
Debian and Sympa administration.