The mailing list for listmasters using Sympa

["William F. Dudley Jr." <address@concealed>]

Racke,

Re-enabling the appropriate stanzas in the virtual hosts config
got the web interface working again.  I had commented it out for
some reason, possibly because it was sluggish or buggy 14 months ago.

Thanks,
Bill Dudley


---------- Original Message -----------
From: "Stefan Hornburg (Racke)" <address@concealed>
To: address@concealed
Sent: Thu, 29 Jul 2021 21:17:43 +0200
Subject: Re: [sympa-users] How to debug web interface failure?

> On 29/07/2021 20:22, William F. Dudley Jr. wrote:
> > Racke et al,
> > 
> > Using a path (like sympa.dudley.nu/wws) doesn't change the outcome, as I 
> > already tried and as you discovered for yourself. You still get bupkus.
> >
> 
> The problem is that you are using the insecure and deprecated CGI 
> wrapper. That explains that your HTTP environment information is missing.
> 
> Please follow the instructions from the official documentation:
> 
> https://sympa-community.github.io/manual/install/configure-http-server-
> spawnfcgi.html
> 
> Regards
>          Racke
> 
> > The machine is running FreeBSD 11.4-RELEASE-p9 i386
> > Web server is Apache/2.4.48 (FreeBSD)
> > 
> > Here's the Apache virtual host stuff, entirely unchanged since this
> > was working 14 months ago:
> > 
> > <VirtualHost *:80>
> >     ServerName sympa.dudley.nu
> >     ServerAdmin address@concealed
> >     Alias /.well-known/ /usr/local/www/sympa/docs/.well-known/
> >     ErrorLog /var/log/sympa.dudley.nu-error_log
> >     CustomLog /var/log/sympa.dudley.nu-access_log common
> >     LogLevel warn
> >     DocumentRoot /usr/local/www/sympa
> >     RewriteEngine on
> >     RewriteRule ^$      /cgi-bin/wwsympa-wrapper.fcgi  [L]
> >     RewriteRule ^/static-sympa/(.*)$    /docs/static/$1  [L]
> >     RewriteRule ^/(.*)$ /cgi-bin/wwsympa-wrapper.fcgi/$1        [L]
> >     Alias /static-sympa /usr/local/share/sympa/static
> >     <Location /cgi-bin>
> >         require all granted
> >         Options +FollowSymLinks
> >     </Location>
> > </VirtualHost>
> > 
> > These are the WWSympa related parameters from sympa.conf, also unchanged 
> > in
> > 14 months (all other www-related settings are commented out):
> > 
> > wwsympa_url     http://sympa.dudley.nu
> > static_content_url      /static-sympa
> > static_content_path     /usr/local/share/sympa/static
> > log_facility    LOCAL1
> > default_home    home
> > cookie_domain   localhost
> > cookie_expire   0
> > cookie_refresh  60
> > use_html_editor 0
> > use_fast_cgi    0
> > 
> > This exists and has stuff in it:
> > ls /usr/local/share/sympa/static
> > css/            fonts/          icons/          js/             pictures/
> > and is owned by and readable and writable by sympa:
> > ls -ld /usr/local/share/sympa/static
> > drwxr-xr-x  7 sympa  sympa  512 May 27  2020 
> > /usr/local/share/sympa/static/
> > 
> > Here's the cgi-bin directory:
> > /var/www/sympa/cgi-bin> ls -l
> > total 2
> > -rw-r--r--  2 sympa  sympa  35 May 13  2020 robot.conf
> > lrwxr-xr-x  1 root   wheel  31 May 18  2020 sympa.conf@ -> 
> > /usr/local/etc/sympa/sympa.conf
> > lrwxr-xr-x  1 root   wheel  45 May 18  2020 wwsympa-wrapper.fcgi@ -> 
> > /usr/local/libexec/sympa/wwsympa-wrapper.fcgi
> > lrwxr-xr-x  1 root   wheel  37 May 18  2020 wwsympa.fcgi@ -> 
> > /usr/local/libexec/sympa/wwsympa.fcgi
> > 
> > Here are those files pointed to by the symbolic links above:
> > /usr/local/libexec/sympa> ls -l wwsympa*
> > -rwsr-sr-x  1 sympa  sympa    4448 May  4 07:37 wwsympa-wrapper.fcgi*
> > -r-xr-xr-x  1 root   wheel  598109 May  4 07:37 wwsympa.fcgi*
> > 
> > cat robot.conf
> > wwsympa_url http://sympa.dudley.nu
> > 
> > I don't understand this question:
> >> Also what do you use for the WWSympa service itself?
> > 
> > Finally: I'm using http because I haven't yet gotten a Let's Encrypt 
> > Certificate, and I won't bother if this thing doesn't start acting a lot 
> > more robust in the future.  :-)
> > 
> > Thanks,
> > Bill Dudley
> > 
> > ---------- Original Message -----------
> > From: "Stefan Hornburg (Racke)" <address@concealed>
> > To: "William F. Dudley Jr." <address@concealed>, 
> > address@concealed
> > Sent: Thu, 29 Jul 2021 17:00:55 +0200
> > Subject: Re: [sympa-users] How to debug web interface failure?
> > 
> >> On 29/07/2021 16:47, William F. Dudley Jr. wrote:
> >>> Racke and all who replied,
> >>>
> >>> Thanks for the reply, however I'm no closer to a resolution.
> >>>
> >>> I turned log_level to 1.
> >>>
> >>> Now the sympa.log file shows this:
> >>>
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: info main:: WWSympa started, 
> >>> process 98520
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: ORIG_PATH_INFO=
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: ORIG_SCRIPT_NAME=
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: PATH_INFO=
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: QUERY_STRING=
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: REMOTE_ADDR=
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: REMOTE_HOST=
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: REQUEST_METHOD=
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SCRIPT_NAME=
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SERVER_NAME=
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SERVER_PORT=
> >>> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SYMPA_DOMAIN=
> >>>
> >>> Which is not terribly enlightening.  This is repeated three times:
> >>> once each for the duplicate fetch of "/", and once for the fetch
> >>> of /favicon.ico.  All return 421 error code.
> >>>
> >>> This is the URL in the browser URL window:
> >>> http://sympa.dudley.nu/
> >>>
> >>> This is the value of wwsympa_url in sympa.conf:
> >>> wwsympa_url     http://sympa.dudley.nu
> >>>
> >>> I changed the latter to have a trailing '/', restarted sympa.  No 
> >>> change.
> >>> They look identical to me.
> >>>
> >>> Now what?
> >>>
> >>> Bill Dudley
> >>
> >> Hello Bill,
> >>
> >> you are usually use a path part in the URL for WWSympa, e.g.
> >>
> >> http://sympa.dudley.nu/sympa or http://sympa.dudley.nu/wws.
> >>
> >> But your Sympa instance doesn't receive any information via the HTTP
> >> environment, so something is wrong with your setup.
> >>
> >> Please share your choice of the webserver and the WWSympa related 
> >> configuration.
> >>
> >> Also what do you use for the WWSympa service itself?
> >>
> >> BTW: Nowadays there is no excuse to use http:// :-)
> >>
> >> Regards
> >>            Racke
> >>
> >>>
> >>>
> >>> ---------- Original Message -----------
> >>> From: "Stefan Hornburg (Racke)" <address@concealed>
> >>> To: address@concealed
> >>> Sent: Thu, 29 Jul 2021 07:04:42 +0200
> >>> Subject: Re: [sympa-users] How to debug web interface failure?
> >>>
> >>>> On 29/07/2021 05:24, William F. Dudley Jr. wrote:
> >>>>> Sympa users,
> >>>>>
> >>>>> I installed sympa a year ago with the intention of migrating from
> >>>>> mailman 2.  I never finished the project, but now I'm forced to 
> >>>>> abandon
> >>>>> mailman 2, so I must finish this.
> >>>>>
> >>>>> Machine is running FreeBSD 11.4-RELEASE-p9 i386.
> >>>>> Apache24-2.4.48 (FreeBSD package revision of Apache 2.4)
> >>>>> mysql57-server-5.7.34 (which sympa seems happy with)
> >>>>> sympa-6.2.62 (latest FreeBSD package)
> >>>>>
> >>>>> I had everything working -- web interface and the ability to send 
> >>>>> emails
> >>>>> that passed gmail's DMARC tests.
> >>>>>
> >>>>> Now, however, I find the web interace returns an entirely empty page.
> >>>>> Nothing at all.  I can still send emails to my "test" list, so Sympa
> >>>>> is still "working" as a mailing list.
> >>>>>
> >>>>> The web access_log file shows this:
> >>>>> 98.109.205.15 - - [28/Jul/2021:22:45:18 -0400] "GET / HTTP/1.1" 421 1
> >>>>> 98.109.205.15 - - [28/Jul/2021:22:45:28 -0400] "GET / HTTP/1.1" 421 1
> >>>>>
> >>>>> There are TWO lines for every attempted access.
> >>>>>
> >>>>> All attempts to access the web interface return a blank page and show
> >>>>> a 421 code in the log file.
> >>>>>
> >>>>> (Yes, that's my own IP).
> >>>>>
> >>>>> The error_log file has no new entries at all.
> >>>>>
> >>>>> How do I debug why the web interface is broken?  It worked, I ignored 
> >>>>> it
> >>>>> for a year, and now it's broken.  There have been no changes to the 
> >>>>> machine
> >>>>> other than regular security updates from freebsd.org.
> >>>>
> >>>> This can happen when the URL in the browser is different from the URL
> >>>> in the wwsympa_url configuration parameter.
> >>>>
> >>>> If you use log_level = 1, you will see the headers that WWSympa is
> >>>> using in the log file.
> >>>>
> >>>> Also it is recommended to use FreeBSD 13, to avoid performance
> >>>> problems due to FreeBSD bugs in older releases.
> >>>>
> >>>> Regards
> >>>>            Racke
> >>>>
> >>>>>
> >>>>> Thanks,
> >>>>> Bill Dudley
> >>>>> New Jersey, USA
> >>>>>
> >>>>>
> >>>>
> >>>> -- 
> >>>> Ecommerce and Linux consulting + Perl and web application programming.
> >>>> Debian and Sympa administration.
> >>> ------- End of Original Message -------
> >>>
> >>>
> >>
> >> -- 
> >> Ecommerce and Linux consulting + Perl and web application programming.
> >> Debian and Sympa administration.
> > ------- End of Original Message -------
> > 
> >
> 
> -- 
> Ecommerce and Linux consulting + Perl and web application programming.
> Debian and Sympa administration.
------- End of Original Message -------