The mailing list for listmasters using Sympa

["Stefan Hornburg (Racke)" <address@concealed>]

On 29/07/2021 16:47, William F. Dudley Jr. wrote:
> Racke and all who replied,
>
> Thanks for the reply, however I'm no closer to a resolution.
>
> I turned log_level to 1.
>
> Now the sympa.log file shows this:
>
> Jul 29 10:33:40 dudley wwsympa[98520]: info main:: WWSympa started, process 
> 98520
> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: ORIG_PATH_INFO=
> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: ORIG_SCRIPT_NAME=
> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: PATH_INFO=
> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: QUERY_STRING=
> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: REMOTE_ADDR=
> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: REMOTE_HOST=
> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: REQUEST_METHOD=
> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SCRIPT_NAME=
> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SERVER_NAME=
> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SERVER_PORT=
> Jul 29 10:33:40 dudley wwsympa[98520]: debug main:: SYMPA_DOMAIN=
>
> Which is not terribly enlightening.  This is repeated three times:
> once each for the duplicate fetch of "/", and once for the fetch
> of /favicon.ico.  All return 421 error code.
>
> This is the URL in the browser URL window:
> http://sympa.dudley.nu/
>
> This is the value of wwsympa_url in sympa.conf:
> wwsympa_url     http://sympa.dudley.nu
>
> I changed the latter to have a trailing '/', restarted sympa.  No change.
> They look identical to me.
>
> Now what?
>
> Bill Dudley

Hello Bill,

you are usually use a path part in the URL for WWSympa, e.g.

http://sympa.dudley.nu/sympa or http://sympa.dudley.nu/wws.

But your Sympa instance doesn't receive any information via the HTTP 
environment,
so something is wrong with your setup.

Please share your choice of the webserver and the WWSympa related 
configuration.

Also what do you use for the WWSympa service itself?

BTW: Nowadays there is no excuse to use http:// :-)

Regards
         Racke

> ---------- Original Message -----------
> From: "Stefan Hornburg (Racke)" <address@concealed>
> To: address@concealed
> Sent: Thu, 29 Jul 2021 07:04:42 +0200
> Subject: Re: [sympa-users] How to debug web interface failure?
>
> > On 29/07/2021 05:24, William F. Dudley Jr. wrote:
> > > Sympa users,
> > >
> > > I installed sympa a year ago with the intention of migrating from
> > > mailman 2.  I never finished the project, but now I'm forced to abandon
> > > mailman 2, so I must finish this.
> > >
> > > Machine is running FreeBSD 11.4-RELEASE-p9 i386.
> > > Apache24-2.4.48 (FreeBSD package revision of Apache 2.4)
> > > mysql57-server-5.7.34 (which sympa seems happy with)
> > > sympa-6.2.62 (latest FreeBSD package)
> > >
> > > I had everything working -- web interface and the ability to send emails
> > > that passed gmail's DMARC tests.
> > >
> > > Now, however, I find the web interace returns an entirely empty page.
> > > Nothing at all.  I can still send emails to my "test" list, so Sympa
> > > is still "working" as a mailing list.
> > >
> > > The web access_log file shows this:
> > > 98.109.205.15 - - [28/Jul/2021:22:45:18 -0400] "GET / HTTP/1.1" 421 1
> > > 98.109.205.15 - - [28/Jul/2021:22:45:28 -0400] "GET / HTTP/1.1" 421 1
> > >
> > > There are TWO lines for every attempted access.
> > >
> > > All attempts to access the web interface return a blank page and show
> > > a 421 code in the log file.
> > >
> > > (Yes, that's my own IP).
> > >
> > > The error_log file has no new entries at all.
> > >
> > > How do I debug why the web interface is broken?  It worked, I ignored it
> > > for a year, and now it's broken.  There have been no changes to the machine
> > > other than regular security updates from freebsd.org.
> >
> > This can happen when the URL in the browser is different from the URL
> > in the wwsympa_url configuration parameter.
> >
> > If you use log_level = 1, you will see the headers that WWSympa is
> > using in the log file.
> >
> > Also it is recommended to use FreeBSD 13, to avoid performance
> > problems due to FreeBSD bugs in older releases.
> >
> > Regards
> >           Racke
> >
> > > Thanks,
> > > Bill Dudley
> > > New Jersey, USA
> >
> > --
> > Ecommerce and Linux consulting + Perl and web application programming.
> > Debian and Sympa administration.
> ------- End of Original Message -------


--
Ecommerce and Linux consulting + Perl and web application programming.
Debian and Sympa administration.