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  • From: "Stefan Hornburg (Racke)" <address@concealed>
  • To: address@concealed
  • Subject: Re: [sympa-users] How to debug web interface failure?
  • Date: Thu, 29 Jul 2021 07:04:42 +0200

On 29/07/2021 05:24, William F. Dudley Jr. wrote:
Sympa users,

I installed sympa a year ago with the intention of migrating from
mailman 2. I never finished the project, but now I'm forced to abandon
mailman 2, so I must finish this.

Machine is running FreeBSD 11.4-RELEASE-p9 i386.
Apache24-2.4.48 (FreeBSD package revision of Apache 2.4)
mysql57-server-5.7.34 (which sympa seems happy with)
sympa-6.2.62 (latest FreeBSD package)

I had everything working -- web interface and the ability to send emails
that passed gmail's DMARC tests.

Now, however, I find the web interace returns an entirely empty page.
Nothing at all. I can still send emails to my "test" list, so Sympa
is still "working" as a mailing list.

The web access_log file shows this:
98.109.205.15 - - [28/Jul/2021:22:45:18 -0400] "GET / HTTP/1.1" 421 1
98.109.205.15 - - [28/Jul/2021:22:45:28 -0400] "GET / HTTP/1.1" 421 1

There are TWO lines for every attempted access.

All attempts to access the web interface return a blank page and show
a 421 code in the log file.

(Yes, that's my own IP).

The error_log file has no new entries at all.

How do I debug why the web interface is broken? It worked, I ignored it
for a year, and now it's broken. There have been no changes to the machine
other than regular security updates from freebsd.org.

This can happen when the URL in the browser is different from the URL in the
wwsympa_url configuration parameter.

If you use log_level = 1, you will see the headers that WWSympa is using in
the log file.

Also it is recommended to use FreeBSD 13, to avoid performance problems due
to FreeBSD bugs in older releases.

Regards
Racke


Thanks,
Bill Dudley
New Jersey, USA




--
Ecommerce and Linux consulting + Perl and web application programming.
Debian and Sympa administration.




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