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  • From: "Janky Jay, III" <address@concealed>
  • To: address@concealed
  • Subject: Re: [en@sympa] Unable to request or reset lists passwords
  • Date: Tue, 21 Jan 2025 12:05:57 -0700

Hello,

So, I've just tested this on one of my list mail servers to see if there were any differences (and there are, see in-line below.) I'm not sure what is missing in your setup, but the results when I test (and succeed) provided more info.

On 1/21/25 11:27AM, Gingko wrote:

Hello and thank you very much for your answer.

What I understand from it is that I have to add "host listdomain.fr" to the robot.conf files related to each domain having at least one list.

I tried to do that for the robot.conf file of a domain on which I have a test list (I actually have 7 of these domains/files).
"http_host  listes.listdomain.fr" was already there.

The only line in my robot.conf file is:
wwsympa_url https://lists.purplehat.org


Next I restarted all sympa-related process I can identify (I made a bash script for that).

But the result remains exactly the same: no mail is sent when I request a password in a list domain having a list containing the email that I want to use for login.

In the log file, I can read something like "notice Sympa::Spool::Outgoing::store() Message Sympa::Message::Template  is stored into bulk spool as <address@concealed,3718023,7352>" (with two spaces after "::Template", I'm wondering if something could be missing there); does this correspond to any physical place?

When I check my sympa.log after the request to reset the user's password, I see the information below and the email sends instantly via Postfix. Hopefully, someone with a deeper knowledge of this particular system can chime in:

Jan 21 11:42:42 mail.server wwsympa[1591]: info main::do_renewpasswd() [robot lists.domain.org] [session 77894897859517] [client 123.456.789.10]   
Jan 21 11:43:09 mail.server wwsympa[1591]: info main::do_requestpasswd(address@concealed) [robot lists.domain.org] [session 77894897859517] [client 123.456.789.10]   
Jan 21 11:43:13 mail.server syslogd: last message repeated 1 times
Jan 21 11:43:13 mail.server wwsympa[1591]: notice Sympa::Spindle::ProcessTemplate::_twist() Processing Sympa::Message::Template <address@concealed,2325>; address@concealed; address@concealed; address@concealed
; address@concealed; template=sendpasswd; action="requestpasswd"  
Jan 21 11:43:13 mail.server wwsympa[1591]: notice Sympa::Spool::Outgoing::store() Message Sympa::Message::Template <address@concealed,2325> is stored into bulk spool as <address@concealed,1591,322>  
Jan 21 11:43:13 mail.server bulk[3020]: notice Sympa::Spindle::ProcessOutgoing::_twist() Start sending message Sympa::Message <address@concealed,1591,322/s> to lists.domain.org (priority 1) (starting 0 seconds after scheduled expedition date)  
Jan 21 11:43:13 mail.server bulk[3020]: notice Sympa::Mailer::store() Done sending message Sympa::Message <address@concealed,1591,322/s> for lists.domain.org (priority 1) in 0 seconds since scheduled expedition date  
Jan 21 11:43:46 mail.server wwsympa[1591]: info main::do_arc(2008-12, msg00017.html) [robot lists.domain.org] [session 02115510855952] [client 54.36.149.80] [list pho-postfix]

Regards,
Janky Jay, III




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