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["Stefan Hornburg (Racke)" <address@concealed>]

On 1/23/21 8:07 AM, Victoriano Giralt wrote:
> El vie, 22-01-2021 a las 20:18 -0500, John Levine escribió:
>> In article <address@concealed> you
>> write:
>>> -=-=-=-=-=-
>>> We are having trouble with one of our lists, that is marking as bad
>>> messages that arrive without the Message-Id header. It complains in the
>>> logs[1] and saves the message in "bad".
>>
>> Any mail system that doesn't put message-id on its outgoing mail is
>> badly broken. Most mail I see without message-id is from spambots. I
>> realize that in 5322 it is a SHOULD, but SHOULD means "MUST unless you
>> have a really good reason to do something else" which they don't.
> 
> As I said to Racke,I'm in violent agreement with the paragraph above.
> 
>> Any chance you can tell us who it is or what kind of software they are
>> using?
> 
> If I find out, I'll inform the list. It is a bookshop related application,
> as the problem has surfaced from a list related to the University Print.
> I'll ask the team to do further investigations and report back.

In addition to the fact that it should add the message ID ... an email without
message id damages its reputation meaning that it will delegated to the spam
folder or even swallowed without a trace by (big) email providers.

In my book that is enough justification to fix that application.

Regards
        Racke

> 
>> The hacks other people suggested to add a message-id on the way in
>> will work, but the senders should really fix their mail software.
> 
> Again, we are in violent agreement, but I know how this kind of "fights"
> go, with the typical "but we other universities have no problem with our
> messages" kind of response, that ends in an internal fight that I have to
> solve from "the heights".
> 
> I'll follow my first intention and ask the team to tell the offenders they
> have fix their software, and keep Soji's suggestion as a card up our
> sleeves in case there is a "war we cannot win",
> 
> Thanks for your time!
> 


-- 
Ecommerce and Linux consulting + Perl and web application programming.
Debian and Sympa administration. Provisioning with Ansible.

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