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  • From: David Verdin <address@concealed>
  • To: address@concealed
  • Subject: Re: [sympa-users] Nothing is sent, no obvious errors in log
  • Date: Wed, 23 Mar 2011 20:59:22 +0100

Hi,

Just a quick question: is your bulk.pl daemon running?

Regards,

David

Le 23/03/11 20:33, Scot Wilcoxon a écrit :
I don't remember previous_email in any configuration files.

The only scenari use of previous_email are:
./default/scenari/subscribe.owner:is_subscriber([listname],[previous_email]) smtp,smime,md5    -> do_it
./default/scenari/subscribe.auth_owner:is_subscriber([listname],[previous_email]) md5,smime -> do_it

The logs also don't say that anything failed due to that.  There are
many more log entries, but I don't see any keywords which indicate a
problem.

Isn't there a "Sympa Status" page which shows the status of what is
currently happening, or what recently happened?  Going to each
individual list to see if something is waiting to be moderated is
awkward when there are dozens of lists.  Seeing that something is stuck
in a queue seems to be even more awkward to accomplish...but I haven't
been able to find anything reporting that something tried or failed to
reach a queue.

I think this is the end of the log entries for the attempt to send:

Mar 23 13:30:53 dev wwsympa[4914]: debug2 Scenario::new()  
Mar 23 13:30:53 dev wwsympa[4914]: debug2 Scenario::new()  
Mar 23 13:30:53 dev wwsympa[4914]: debug2 Scenario::verify()
(is_subscriber([listname],[sender])) 
Mar 23 13:30:53 dev wwsympa[4914]: debug2 Scenario::verify()
(is_editor([listname],[sender])) 
Mar 23 13:30:53 dev wwsympa[4914]: debug2 Scenario::verify()
(is_owner([listname],[sender])) 
Mar 23 13:30:53 dev wwsympa[4914]: debug2 Scenario::verify() (true()) 
Mar 23 13:30:53 dev wwsympa[4914]: debug SympaSession::store()  
Mar 23 13:30:53 dev wwsympa[4914]: debug SympaSession::renew()
id_session=(60874436625054) 
Mar 23 13:30:53 dev wwsympa[4914]: debug SympaSession::get_random()
SympaSession::random  
Mar 23 13:30:53 dev wwsympa[4914]: debug SympaSession::set_cookie()
Session::set_cookie(localhost,session,secure= 0) 
Mar 23 13:30:53 dev wwsympa[4914]: debug2 Language::SetLang()
Language::SetLang(en_US) 
Mar 23 13:30:53 dev wwsympa[4914]: debug2 Language::SetLang()
Language::SetLang(us) 
Mar 23 13:30:53 dev wwsympa[4914]: debug Language::PushLang()
Language::PushLang(en_US) 
Mar 23 13:30:53 dev wwsympa[4914]: debug2 Language::SetLang()
Language::SetLang(en_US) 
Mar 23 13:30:53 dev wwsympa[4914]: debug Language::PopLang()  
Mar 23 13:30:53 dev wwsympa[4914]: debug2 Language::SetLang()
Language::SetLang(en_US) 
Mar 23 13:30:53 dev wwsympa[4914]: debug2 Language::SetLang()
Language::SetLang(en_US) 
Mar 23 13:30:55 dev task_manager[27447]: debug2 mail::reaper() Reaper
unwaited pids :  Open = 0 
Mar 23 13:30:55 dev task_manager[27447]: debug2 List::init_list_cache()
List::init_list_cache() 
Mar 23 13:30:55 dev task_manager[27447]: debug2 Task::new()
Task::new(/home/sympa/spool/task/1300924492.ACTION.purge_session_table._global) 
Mar 23 13:30:55 dev task_manager[27447]: debug2 Task::new()
Task::new(/home/sympa/spool/task/1300924493.ACTION.purge_one_time_ticket_table._global) 
Mar 23 13:30:55 dev task_manager[27447]: debug2 Task::new()
Task::new(/home/sympa/spool/task/1300924554.ACTION.purge_tables._global) 
Mar 23 13:30:55 dev task_manager[27447]: debug2 Task::new()
Task::new(/home/sympa/spool/task/1300972529.ACTION.purge_logs_table._global) 
Mar 23 13:30:55 dev task_manager[27447]: debug2 Task::new()
Task::new(/home/sympa/spool/task/1300972664.ACTION.expire_bounce._global) 
Mar 23 13:30:55 dev task_manager[27447]: debug2 Task::new()
Task::new(/home/sympa/spool/task/1300972728.ACTION.eval_bouncers._global) 
Mar 23 13:30:55 dev task_manager[27447]: debug2 Task::new()
Task::new(/home/sympa/spool/task/1301056420.ACTION.process_bouncers._global) 
Mar 23 13:30:55 dev task_manager[27447]: debug2 Task::new()
Task::new(/home/sympa/spool/task/1302179433.ACTION.purge_user_table._global) 
Mar 23 13:30:55 dev task_manager[27447]: debug2 Task::new()
Task::new(/home/sympa/spool/task/1302179500.ACTION.purge_orphan_bounces._global) 


On Wed, 2011-03-23 at 14:55 -0400, Dan Pritts wrote:
this looks odd:

Mar 23 13:15:07 dev wwsympa[4914]: debug Scenario::verify() undefine
variable context [previous_email] in rule
is_subscriber([listname],[previous_email]) 

I see previous_email in a couple of the default "subscribe" scenari.  If you've used
it in a send scenario, I suspect that's your problem.

On Mar 23, 2011, at 2:37 PM, Scot Wilcoxon wrote:

Nothing is being sent by Sympa.  How do I get logging which reports what
is failing?  I'm running with debug level 2, and there are a lot of log
entries created, but none of them seem to be saying that there is a
failure.

Postfix log shows no messages coming out.  (Postfix configuration and
aliases are defined)  Postfix does deliver messages to Sympa, and the
incoming message does appear in the list's archive.

I checked the queue permissions, as suggested in the FAQ "All messages
are lost".  User sympa has permissions to queue directories, and the
queue program is setuid sympa.

When I use wws to send a text message to a list, I see the message
appear in the Archive, I see log entries about the number of
subscribers, but I don't see log entries about messages being emailed.

I also don't see anything to be moderated, so the message is not
awaiting moderation.

Is there a summary page that shows all queued moderations and other
actions?  Maybe I'm just not seeing something which is causing a global
blockage or slowdown.  I'm only aware of how to check the status of
individual lists, and I haven't found a summary of everything happening
in the Sympa installation.

Maybe log entries like this are supposed to mean something, but I'm not
seeing any words like "warning", "error", or "failure", so I don't know
if anything like this looks unusual:
Mar 23 13:15:07 dev wwsympa[4914]: debug2 Scenario::verify() (true()) 
Mar 23 13:15:07 dev wwsympa[4914]: debug List::check_list_authz()
List::check_list_authz subscribe,md5 
Mar 23 13:15:07 dev wwsympa[4914]: debug Scenario::request_action()
List::request_action subscribe,md5,newsletters.bizmeasure.com 
Mar 23 13:15:07 dev wwsympa[4914]: debug2 Scenario::new()  
Mar 23 13:15:07 dev wwsympa[4914]: debug2 Scenario::new()  
Mar 23 13:15:07 dev wwsympa[4914]: debug2 Scenario::verify()
(is_subscriber([listname],[previous_email])) 
Mar 23 13:15:07 dev wwsympa[4914]: debug Scenario::verify() undefine
variable context [previous_email] in rule
is_subscriber([listname],[previous_email]) 
Mar 23 13:15:07 dev wwsympa[4914]: debug2 Scenario::verify() (true()) 
Mar 23 13:15:07 dev wwsympa[4914]: debug List::check_list_authz()
List::check_list_authz web_archive.access,md5 
Mar 23 13:15:07 dev wwsympa[4914]: debug Scenario::request_action()
List::request_action web_archive.access,md5,newsletters.bizmeasure.com 
Mar 23 13:15:07 dev wwsympa[4914]: debug2 Scenario::new()  
Mar 23 13:15:07 dev wwsympa[4914]: debug2 Scenario::new()  




danno
--
Dan Pritts, Sr. Systems Engineer
Internet2
office: +1-734-352-4953 | mobile: +1-734-834-7224



--
David Verdin
Comité réseau des universités

Due to the limitations of human brain, I fail to remember all the mails.
So if you want your bug reports or feature requests for Sympa to be processed, please post them to the Sympa tracker

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