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  • From: "Lorenz, Sabine (SCC)" <address@concealed>
  • To: "address@concealed" <address@concealed>
  • Subject: [sympa-users] Message tracking does not seem to work with exim
  • Date: Thu, 21 Jul 2022 10:12:03 +0000

Hi all,

 

Sympa offers the possibility to activate tracking for a list and Sympa requests a delivery status notification.

 

Does this mode DSN work for anyone of you with exim?

We are currently using Sympa version 6.2.60~dfsg-4 and Exim version 4.94.2-7 and on our server no emails are sent to list subscribers when DSN tracking mode is enabled.

 

For this reason, on our production server, we have set the hidden value for tracking in edit_list.conf so that list owners can no longer select this option.

 

On the test server, after enabling the log_smtp parameter, I see the following line in the Sympa log showing which sendmail process Sympa is starting:

Jul 21 11:27:03 lists-test.scc.kit.edu bulk[148468]: notice Sympa::Mailer::store() Forked process 152576: /usr/sbin/sendmail -oi -odi -oem -N success,delay,failure -V000036 -f 'address@concealed' -- address@concealed

 

However, this process cannot be handled correctly by Exim (especially the parameter -N seems to be a debugging option with Sympa, which results in no mail being sent):

2022-07-21 11:27:03 1oESSV-000dgu-Ii <= address@concealed U=sympa P=local S=37728 address@concealed from <address@concealed> for success delay failure -V00000036 -f address@concealed -- address@concealed

2022-07-21 11:27:03 1oESSV-000dgu-Ii ** --@lists-test.scc.kit.edu: Unrouteable address

2022-07-21 11:27:03 1oESSV-000dgu-Ii ** -address@concealed: Unrouteable address

2022-07-21 11:27:03 1oESSV-000dgu-Ii ** -address@concealed <-address@concealed>: Unrouteable address

2022-07-21 11:27:03 1oESSV-000dgu-Ii ** address@concealed: Unrouteable address

2022-07-21 11:27:03 1oESSV-000dgu-Ii ** address@concealed: Unrouteable address

2022-07-21 11:27:03 1oESSV-000dgu-Ii ** address@concealed: Unrouteable address

2022-07-21 11:27:03 1oESSV-000dgu-Ii *> | /usr/lib/sympa/bin/bouncequeue address@concealed <address@concealed> R=sympa_verp_bounces_virtual T=sympa_pipe_bounces_virtual

2022-07-21 11:27:03 1oESSV-000dgu-Ii *> address@concealed R=dnslookup_change_signature T=remote_smtp H=smarthost.kit.edu [2a00:1398:b::8d03:87b1] C="delivery bypassed by -N option"

 

According to the Sympa documentation on the https://sympa-community.github.io/gpldoc/man/sympa_config.5.html#sendmail_args page, the -N parameter is passed by Sympa, but this seems to have a different function with Exim than with Sendmail.

 

Do any of you have experience tracking email with Exim and does DSN mode work for any of you with Exim?

 

Kind regards,

Sabine

 

 

 

 

----------

Karlsruher Institut für Technologie (KIT)
Steinbuch Centre for Computing (SCC)

Sabine Lorenz

Hermann von Helmholtz Platz 1
76344 Eggenstein-Leopoldshafen

Telefon: +49 721 608-28633
E-Mail: address@concealed
www.kit.edu/scc

Sitz der Körperschaft:
Kaiserstraße 12, 76131 Karlsruhe

KIT – Die Forschungsuniversität in der Helmholtz-Gemeinschaft
Das KIT ist seit 2010 als familiengerechte Hochschule zertifiziert.

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