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  • From: Ramon Roca <address@concealed>
  • To: address@concealed
  • Subject: Re: [sympa-users] Missing lists while moving/upgrade server
  • Date: Fri, 13 Aug 2021 10:10:06 +0200

El 13/8/21 a les 9:15, Stefan Hornburg (Racke) ha escrit:
On 13/08/2021 09:09, Ramon Roca wrote:

Hi,

We're running a server with 6.1.24. The server OS got unstable &
corrupted (not because of sympa, which is still working) so we want to
move the current sympa to a new server, and simultaneously upgrade it to
the latest distributed pacjage, which I've fount is 6.2.40.

For that purpose we followed this doc:
https://sympa-community.github.io/manual/upgrade/move.html

Once we have everything installed on the new server (distribution
package, moved sympa.conf $EXPLDIR, $SPOOLDIR, $SYSCONFDIR and $ARCDIR)
and start the sympa server, we're getting the web interface at the /wws,
authentication of existing users looks fine, but lloks empty, can't find
any list at all.

Could you point me on how to investigate what could be wrong?


Check permissions on the directories, especially on list_data.
Current Sympa needs write permissions on $EXPLDIR and $SPOOLDIR directories.

More information should be available in the Sympa logs.

Regards
           Racke

Thanks Racke! The log gave us light: Actually sympa wasn't running as we thought: we had a syntax error at sympa.conf

After correcting the abovementioner error, we get another complain, now about a cookie:

Aug 13 10:04:59 llistes sympa_msg[3911]: info main::_load() Configuration file read, default log level 0
Aug 13 10:04:59 llistes sympa_msg[3911]: err main::#90 > main::_load#313 DIED: sympa.conf/cookie parameter has changed. You may have severe inconsitencies into password storage. Restore previous cookie or write some tool to re-encrypt password in database and check spools contents (look at /home/fundacio/etc/cookies.history file). at /usr/lib/sympa/bin/sympa_msg.pl line 313.
Aug 13 10:04:59 llistes sympa_msg.pl[3911]: DIED: sympa.conf/cookie parameter has changed. You may have severe inconsitencies into password storage. Restore previous cookie or write some tool to re-encrypt password in database and check spools contents (look at /home/fundacio/etc/cookies.history file). at /usr/lib/sympa/bin/sympa_msg.pl line 313.
Aug 13 10:04:59 llistes sympa_msg.pl[3911]:  at /usr/lib/sympa/bin/sympa_msg.pl line 313.
Aug 13 10:04:59 llistes sympa_msg.pl[3911]: #011main::_load() called at /usr/lib/sympa/bin/sympa_msg.pl line 90
Aug 13 10:04:59 llistes archived.pl: info main:: Configuration file read, default log lev

How I can reset this cookie that got corrupted?
We can restart easily restart the move/upgrade from scratch if necessary.


Thanks,

Ramon









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