The mailing list for listmasters using Sympa

[Casey Workman <address@concealed>]

We are on Sympa 6.2.60

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Casey Workman

(he/him/his)

Systems Engineer
Murray State University
270-809-3907

On Thu, May 27, 2021 at 9:08 AM Stefan Hornburg (Racke) <address@concealed> wrote:

On 27.05.21 16:05, Casey Workman wrote:
> I can check list owners three ways; web interface, send an email to the
> system (info listname), or check the config file on the server.  The web
> interface does not match the other two ways.  As far as I can tell the
> list on the web interface is correct and that is what the system is
> getting the information from to operate.  For instance if someone tries
> to do an administrative task like approve an email for distribution,
> that owner has to be on the web interface list.  But if one of the
> owners wants to send an email to the list to pull all the information
> (info listname) then the email that gets returned sends back old data. 
> It's like at some point the system stopped updating the config files or
> something like that.  So it appears that this is a "display" error as
> the system is functioning correctly but it's just displaying incorrect
> data if someone tries to pull that information from anywhere except the
> web interface.  I am assuming that the email route checks the config
> files and returns the users in there but the web interface gets its data
> from a database or something.  Is there a way to debug this and figure
> out where the issue is?
>
> I have tried to do a ./sympa.pl <http://sympa.pl> --reload_list_config
> --listname to see if that would unstick something but nothing happened.
>
> --------------------------------------
> Casey Workman
> (he/him/his)
> Systems Engineer
> Murray State University
> 270-809-3907

Hello Casey,

which version of Sympa do you use?

Regards
          Racke


--
Ecommerce and Linux consulting + Perl and web application programming.
Debian and Sympa administration.