The mailing list for listmasters using Sympa

[Casey Workman <address@concealed>]

When a list owner sends an email to the server and requests "info listName", the return email sends back the info contained in the config file.  How do you get it to return the information in the database?

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Casey Workman

(he/him/his)

Systems Engineer
Murray State University
270-809-3907

On Tue, Jun 1, 2021 at 2:02 PM Matthew Goebel <address@concealed> wrote:

6.2.60 keeps owner editor/moderator information in the database. 

Then information in the config files is dead information as far as I know.

Thanks,
Matt

On Tue, Jun 1, 2021 at 8:44 AM Casey Workman <address@concealed> wrote:

We are on Sympa 6.2.60

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Casey Workman

(he/him/his)

Systems Engineer
Murray State University
270-809-3907

On Thu, May 27, 2021 at 9:08 AM Stefan Hornburg (Racke) <address@concealed> wrote:

On 27.05.21 16:05, Casey Workman wrote:
> I can check list owners three ways; web interface, send an email to the
> system (info listname), or check the config file on the server.  The web
> interface does not match the other two ways.  As far as I can tell the
> list on the web interface is correct and that is what the system is
> getting the information from to operate.  For instance if someone tries
> to do an administrative task like approve an email for distribution,
> that owner has to be on the web interface list.  But if one of the
> owners wants to send an email to the list to pull all the information
> (info listname) then the email that gets returned sends back old data. 
> It's like at some point the system stopped updating the config files or
> something like that.  So it appears that this is a "display" error as
> the system is functioning correctly but it's just displaying incorrect
> data if someone tries to pull that information from anywhere except the
> web interface.  I am assuming that the email route checks the config
> files and returns the users in there but the web interface gets its data
> from a database or something.  Is there a way to debug this and figure
> out where the issue is?
>
> I have tried to do a ./sympa.pl <http://sympa.pl> --reload_list_config
> --listname to see if that would unstick something but nothing happened.
>
> --------------------------------------
> Casey Workman
> (he/him/his)
> Systems Engineer
> Murray State University
> 270-809-3907

Hello Casey,

which version of Sympa do you use?

Regards
          Racke


--
Ecommerce and Linux consulting + Perl and web application programming.
Debian and Sympa administration.

--

Matthew Goebel : maddress@concealed : Unix Jockey @ EMU : Hail Eris
Neo-Student, Net Lurker, Donut consumer, and procrastinating medher...
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