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  • From: <address@concealed>
  • To: address@concealed
  • Subject: [sympa-users] error : MySQL server has gone away

Good day.

I found old ticket
https://sourcesup.renater.fr/tracker/?group_id=23&atid=167&func=detail&aid=6748
but didn't understood how to login into bugtracker for asking my qustion
there. We have repository version of sympa and other (debian 7):

Debian GNU/Linux 7.9 (wheezy)
perl v5.14.2
libdbd-mysql-perl 4.021-1
MySQL 5.5.47
Sympa 6.1.11



and stucking with such error:

Apr 25 13:42:40 mailserver sympa[23150]: err mail::sending() Failed to store
message for list testbulk
Apr 25 13:42:41 mailserver sympa[23150]: err List::send_msg() List::send_msg,
could not send message to distribute from testbulk-
address@concealed (verp desabled)
Apr 25 13:42:41 mailserver sympa[23150]: err main::DoMessage()
sympa::DoMessage(): Unable to send message to list testbulk
Apr 25 13:42:43 mailserver archived[23198]: notice Archiving
address@concealed for list
address@concealed
Apr 25 13:42:50 mailserver sympa[23150]: err Bulk::store() Unable to add
message in bulkspool_table "INSERT INTO bulkspool_table (messagekey_bul
kspool, messageid_bulkspool, message_bulkspool, lock_bulkspool,
dkim_d_bulkspool, dkim_i_bulkspool, dkim_selector_bulkspool, dkim_privatekey
_bulkspool, dkim_header_list_bulkspool) VALUES
('39cfec66fb6c9a05f28548008322e478', '<address@concealed>',
'TUlNRS1WZXJzaW9uOiAxLj
AKQXV0by1TdWJtaXR0ZWQ6IGF1dG8tcmVwbGllZApGcm9tOiBTWU1Q
\nQSA8c3ltcGFAb2RlbGxlLml', 1, NULL ,NULL ,NULL, '', NULL)"; error : MySQL
server has
gone away
Apr 25 13:42:50 mailserver sympa[23150]: err mail::sending() Failed to store
message for list testbulk
Apr 25 13:42:51 mailserver sympa[23150]: err List::send_file()
List::send_file, could not send template /usr/share/sympa/default/mail_tt2/
messag
e_report.tt2 to address@concealed

This error appears then we try to distribute mail with big attachment (>
25mb). I try to increase "max_size", "bulk_...options" in "sympa.conf",
"options..._timeout", "max_allowed_packet" in "my.cnf", but nothing works.



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