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  • From: Sean Walsh <address@concealed>
  • To: address@concealed
  • Subject: Re: [sympa-users] How do I add a new administrator?
  • Date: Fri, 04 Nov 2011 10:05:44 -0700

Hello,

I asked the following question a few days ago and have not received a response, was wondering if anyone could assist:

Thanks for the detailed response. We are using Postfix and it appears to be working - I sent an e-mail directly to and from it with no issues.

I poked around in /var/log and there isn't a maillog or messages directory, but rather a bunch of files dumped there(mail.err, mail.info, mail.log, mail.warn). There is also a file named "messages" which appears to contain a variety of system messages. I did find some Sympa related ones, but as far as I can tell there doesn't appear to be a problem:

Nov  1 10:38:56 servername wwsympa[2323]: [robot servername.serverhost.net] [client (my IP address)] main::do_home() do_home
Nov  1 10:38:58 servername wwsympa[2323]: [robot servername.serverhost.net] [client (my IP address)] main::do_sendpasswd() do_sendpasswd()
Nov  1 10:38:58 servername wwsympa[2323]: [robot servername.serverhost.net] [client (my IP address)] main::do_sendpasswd() do_sendpasswd: no email
Nov  1 10:38:58 servername wwsympa[2323]: [robot servername.serverhost.net] [client (my IP address)] main::do_remindpasswd() do_remindpasswd()
Nov  1 10:39:00 servername wwsympa[2323]: [robot servername.serverhost.net] [client (my IP address)] main::do_sendpasswd() do_sendpasswd(address@concealed)
Nov  1 10:39:00 servername wwsympa[2323]: [robot servername.serverhost.net] [client (my IP address)] main::do_loginrequest() do_loginrequest

Assuming there isn't an issue with the above log entries, can I assume that Sympa and Postfix aren't communicating correctly for whatever reason? Where should I start looking to troubleshoot this? If it's relevant, I'm on Ubuntu server 10.04.

I really appreciate the assistance - I'm a bit of a Linux noob so this is all a little overwhelming.

Thanks!
Sean Walsh
Highpoint
909.625.7785 x307

On 10/31/2011 2:54 PM, Sean Walsh wrote: Hi Malcolm,

Thanks! I added my e-mail address to the end of the list there, but now something is wrong with retrieving my password. I went to the web interface and tried both the "First login?" and "Lost password?" links but never received any response from my Sympa install.

Is there anything that would indicate that this is a Sympa problem or might it have something to do with the configuration of the mail server?

Thanks,
Sean Walsh
Highpoint
909.625.7785 x307

On 10/31/2011 2:33 PM, Malcolm Waltz wrote:
egrep '^listmaster' /etc/sympa.conf (or wherever your sympa.conf file is located).


-----Original Message-----
From: address@concealed [mailto:address@concealed] On Behalf Of address@concealed
Sent: Monday, October 31, 2011 2:28 PM
To: address@concealed
Subject: [sympa-users] How do I add a new administrator?

Hello,

We installed Sympa on Ubuntu server via the Ubuntu Sympa package.

Now that we're up and running, I have no idea how to go about logging into the
web interface. I don't know what the administrator's login e-mail or password
would be and I can't find anything in the documentation that indicates what it
should be.

How can I either:
a) Retrieve the existing administrator's login information
or
b) Create a new administrator?

Thanks,

Sean





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