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["Jan Johansson" <address@concealed>]

>I'm guessing here, but have you looked at the source of the email? (Not 
>actually easy to do with Outlook - you may need to find another MUA). 
>Check that the Content-Transfer-Encoding: header is something other than 
>7b>it and that the character set defined in the Content-Type: header is 
>one that includes your missing characters. If not, you will need to 
>explicitly set these headers in the template.

Not an email, this is text I edit in wwsympa.

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