The mailing list for listmasters using Sympa

[Mark Valiukas <address@concealed>]

Hi,

We have a number of users who create a message body
in MS Word, then cut-and-paste it into Mozilla mail
or Netscape, then wonder why their quotation marks
and apostrophes get turned into question marks when
they view the message in the archives...


...the simple answer is that their messages are
claiming to have an ISO-8859-1 character encoding,
but actually have 8-bit unicode characters embedded
in them... which mhonarc appears to be throwing up
its hands at, and representing them with a "?".
The simple work-around is for the senders to take
care when cutting and pasting to replace any
characters that might be non-standard for the
character set their mailer thinks it's using with
more standard '"' and "'" characters.

But that still leaves the fact that mhonarc, or
at least the bits of it that sympa is using, 
has trouble with mis-represented character set
encodings.

Is there anyone else that's faced this issue,
or that has any suggestions?


Regards,

Mark.