The mailing list for listmasters using Sympa

[Olivier Salaün - CRU <address@concealed>]

Hi Mark,

Actually there's nothing Mhonarc can do with mis-encoding problems. 
There's no way it can find out these caracters are supposed to be utf-8 
encoded. This issue has to be fixed at the Operating system level : it 
should properly handle charset mapping while doing copy/paste.

Mark Valiukas wrote:

> We have a number of users who create a message body in MS Word, then 
> cut-and-paste it into Mozilla mail or Netscape, then wonder why their 
> quotation marks and apostrophes get turned into question marks when 
> they view the message in the archives...
>
> ...the simple answer is that their messages are claiming to have an 
> ISO-8859-1 character encoding,
> but actually have 8-bit unicode characters embedded in them... which 
> mhonarc appears to be throwing up
> its hands at, and representing them with a "?".
> The simple work-around is for the senders to take care when cutting 
> and pasting to replace any
> characters that might be non-standard for the character set their 
> mailer thinks it's using with
> more standard '"' and "'" characters.
>
> But that still leaves the fact that mhonarc, or at least the bits of 
> it that sympa is using, has trouble with mis-represented character set 
> encodings.
>
> Is there anyone else that's faced this issue, or that has any 
> suggestions?

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