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  • From: Olivier Salaun - CRU <address@concealed>
  • To: Rodrigo Filgueira <address@concealed>
  • Cc: address@concealed
  • Subject: Re: [sympa-users] Messages sitting in msg folder - Help Please it is Urgent
  • Date: Fri, 13 Dec 2002 09:40:57 +0100

Hi Rodrigo,

If the message is in the msg/ spool and it is not processed by Sympa, I can
think
about the following explanations :
1/ sympa.pl is not running
2/ sympa.pl does not have read+write access on it
3/ sympa.pl is doing some other task (check the log file)
4/ the list has its 'priority' parameter set to 'z', which means
that messages for this list are not processed

Anyway, here is the standard procedure when having problems :
1/ check Sympa log files
2/ if required, set the 'log_level' parameter (in sympa.conf) to
a higher value.
3/ return to rule 1

Rodrigo Filgueira wrote:
We are serving a virtual seminar and sympa does not seem to work anymore.
I'm using sympa-3.3.3-6 and the situation is:

My list is configured to moderate all messages. I send messages from outer sites like hotmail or yahoo and sendmail seems to be working because after a while the messages show up in the msg folder.
After that, no other action is taken by sympa. Messages are not moved for moderation, they are not rejected, etc.
They just sit there and wait to be processed. Sympa is not processing any.
We have been using this list for three days now and this started happening today.


--
Olivier Salaun
Comite Reseau des Universites




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