The mailing list for listmasters using Sympa

[Tom Fillmore <address@concealed>]

Hi, there -

I have periodic problems with gmail as well, they sometimes get 'helpful' by 
routing things directly to spam.  Makes me crazy.

If you already have your spf, dkim, dmarc and reverse DNS setup the only 
recourse you have as far as I know is to work through their listmaster 
problems page.  Just do a quick search and you should find it.

Good luck!

Tom


The earth is but one country and mankind its citizens...
- Baha'u'llah

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐

On Tuesday, July 13th, 2021 at 12:35 PM, E. Casey <address@concealed> 
wrote:

> Dear Sympa Gurus:
>
> Google has recently become very aggressive against members of our sympa
>
> list at Copernican U. in Thorn Poland.
>
> I have been getting increasingly frequent warnings from sympa with the text:
>
> 'Bounce rate in list grex is 41.4. You should delete bouncing subscribers:'
>
> and then a link to bounce management. I finally reset the count on all
>
> 95 gmail members even though all were between 1 and 3. I think that the
>
> only way these members can see the postings is via the web interface to
>
> the archives.
>
> One of the list masters sent me this explanation:
>
> "
>
> all new bounce messages are send to "@gmail.com" e.g.:
>
> host alt2.aspmx.l.google.com[173.194.202.26] said:
>
> Our system has detected that this message is
>
> suspicious due to the nature of the content and/or the links
>
> To best protect our users from spam, the message has
>
> been blocked. Please visit
>
> https://support.google.com/mail/answer/188131
>
> for more information.
>
> s25si19264030pgl.144 - gsmtp (in reply to end of DATA command)
>
> "
>
> The list has been in operation since 1996 with membership varying
>
> between about 150 to 500. The only incidents since that time that could
>
> have been mistaken for spam activity were when someone inadvertently
>
> subscribed to the list and couldn' figure out how to unsubscribe.
>
> The problem is that Google is not qualified to ascertain the "nature" of
>
> the content since it is in Latin. Is this something that Sympa can
>
> handle or is the ball in Google's court? Their suggestion seems to be
>
> that we move the discussion list to google groups. If google cannot fix
>
> this I will have to recommend that these users migrate to other email
>
> providers.
>
> Thanks for any help with, or at least insight into this problem.
>
> Edward Casey