The mailing list for listmasters using Sympa

[Thomas Pietrzak <address@concealed>]

Hi,

Thank for your answer. I restarted the service:

$ sudo /etc/init.d/sympa stop
[ ok ] Stopping sympa (via systemctl): sympa.service.
$ sudo /etc/init.d/sympa start
[ ok ] Starting sympa (via systemctl): sympa.service.

In between :

$ sudo ps aux |grep sympa
sympa     7347  0.1  2.3 288824 96300 ?        S    nov.15   2:16 /usr/bin/perl /usr/lib/cgi-bin/sympa/wwsympa.fcgi
xxx 10678  0.0  0.0  13228  1004 pts/1    S+   23:48   0:00 grep --color=auto sympa

I think this is ok.

After the start:

$ sudo ps aux |grep sympa
sympa     7347  0.1  2.3 288824 96300 ?        S    nov.15   2:16 /usr/bin/perl /usr/lib/cgi-bin/sympa/wwsympa.fcgi
sympa    10853  0.6  1.3 236732 53616 ?        S    23:49   0:00 /usr/bin/perl /usr/lib/sympa/bin/archived.pl
sympa    10854 12.6  1.3 236996 54652 ?        S    23:49   0:00 /usr/bin/perl /usr/lib/sympa/bin/task_manager.pl
sympa    10855  0.6  1.3 236764 53676 ?        S    23:49   0:00 /usr/bin/perl /usr/lib/sympa/bin/bounced.pl
sympa    10856  0.6  1.3 236516 53852 ?        S    23:49   0:00 /usr/bin/perl /usr/lib/sympa/bin/bulk.pl
sympa    10860  0.0  1.3 239080 55844 ?        S    23:49   0:00 /usr/bin/perl /usr/lib/sympa/bin/sympa.pl
xxx 10886  0.0  0.0  13228  1008 pts/1    S+   23:49   0:00 grep --color=auto sympa

Here is what happened in the log:

Nov 16 21:53:45 XXX bulk[20113]: notice main::sigterm() signal TERM received, still processing current task

Nov 16 21:53:45 XXX bulk[20113]: notice bulk.pl exited normally due to signal

Nov 16 21:53:45 XXX archived[20110]: notice archived exited normally due to signal

Nov 16 21:53:45 XXX sympa[20116]: notice main::sigterm() signal TERM received, still processing current task

Nov 16 21:53:45 XXX sympa[20116]: notice Sympa exited normally due to signal

Nov 16 21:53:45 XXX bounced[20109]: notice bounced exited normally due to signal

Nov 16 21:53:45 XXX task_manager[20111]: notice task_manager exited normally due to signal

Nov 16 21:53:53 XXX bounced.pl: info Configuration file read, default log level 0

Nov 16 21:53:53 XXX archived.pl: info Configuration file read, default log level 0

Nov 16 21:53:53 XXX bounced[4681]: notice bounced Started

Nov 16 21:53:53 XXX archived[4682]: notice archived 6.1.23 Started

Nov 16 21:53:53 XXX task_manager[4689]: info Configuration file read, default log level 0

Nov 16 21:53:53 XXX bulk[4671]: info Configuration file read, default log level 0

Nov 16 21:53:53 XXX bulk[4671]: info Starting bulk master daemon, pid 4690

Nov 16 21:53:53 XXX bulk[4690]: notice bulk.pl 6.1.23 Started

Nov 16 21:53:53 XXX sympa[4672]: info Configuration file read, default log level 0

Nov 16 21:53:54 XXX sympa[4672]: info Server started for all, pid 4696

Nov 16 21:53:54 XXX sympa[4696]: notice Sympa 6.1.23 started

Messages are still not sent.

Permissions seem ok as well:

$ sudo ls -al /var/spool/sympa
total 96
drwxrwx--x 24 sympa sympa 4096 nov.  16 18:19 .
drwxr-xr-x  7 root  root  4096 janv. 21  2015 ..
drwxrwx--x  2 sympa sympa 4096 août   7  2016 auth
drwxrwx--x  3 sympa sympa 4096 nov.  16 06:32 automatic
drwxrwx--x  3 sympa sympa 4096 nov.  15 18:22 bounce
drwxrwx--x  2 sympa sympa 4096 nov.  15 18:21 digest
drwxrwx--x  3 sympa sympa 4096 janv. 18  2015 distribute
drwxrwx--x  2 sympa sympa 4096 avril 18  2014 expire
drwxrwx--x 19 sympa sympa 4096 nov.  16 18:22 moderation
drwxrwx--x  3 sympa sympa 4096 nov.  16 17:57 msg
drwxrwx--x  2 sympa sympa 4096 nov.  15 18:21 outgoing
drwxrwx--x  3 sympa sympa 4096 janv. 18  2015 queue
drwxrwx--x  2 sympa sympa 4096 avril 18  2014 queueauth
drwxrwx--x  2 sympa sympa 4096 avril 18  2014 queuebounce
drwxrwx--x  2 sympa sympa 4096 avril 18  2014 queuedigest
drwxrwx--x  2 sympa sympa 4096 avril 18  2014 queueexpire
drwxrwx--x  2 sympa sympa 4096 avril 18  2014 queuemod
drwxrwx--x  2 sympa sympa 4096 avril 18  2014 queueoutgoing
drwxrwx--x  2 sympa sympa 4096 avril 18  2014 queuetask
drwxrwx--x  2 sympa sympa 4096 mai    9  2017 subscribe
drwxrwx--x  2 sympa sympa 4096 nov.  16 23:33 task
drwxrwx--x  2 sympa sympa 4096 nov.  16 23:49 tmp
drwxrwx--x  2 sympa sympa 4096 janv. 18  2015 topic
drwxrwx--x  2 sympa sympa 4096 avril 18  2014 wwsbounce

Any other clue?

Le 16 nov. 2017 à 21:26, Steve Shipway <address@concealed> a écrit :

On Thu, 2017-11-16 at 18:33 +0100, address@concealed wrote:

-rw-r-----  1 sympa sympa    3885 nov.  16 17:52
address@concealed_e9e91177f4080ff1637a1778f30e5a70.distribute

When Sympa is told to distribute a message that has been accepted by moderation, the message in the queue is renamed with the .distribute suffix - as you can see here.  What is supposed to happen, is that it is then picked up by a periodic scan (the same one that pick up new messages dropped off for delivery) and distributed.  However that doesn't seem to be happening...

Make sure all your Sympa processes are running.  Stop Sympa entirely (check no processes are hanging around and kill them if they are) then start it up from scratch.  Se if it works then.  Check the Sympa error logs for startup errors about the distribute process.  Check filesystem ownership and permissions are correct (though they probably are since the file is being created)

Thats about all I can remember for now; I don't have a running Sympa system to hand for confirmation.

Steve

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Thomas Pietrzak
Assistant Professor, Université Lille 1
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http://www.thomaspietrzak.com