The mailing list for listmasters using Sympa

[Steve Shipway <address@concealed>]

Hi;

I think this is more down to the behaviour of your mail client than the behaviour of Sympa.  Under my current mail client (Thunderbird) and my previous one (Outlook) it works correctly.

However, being compatible with as many mail clients as possible is always a Good Thing.  How about adding spaces before the final '>' and after the initial '<'?  This would keep the format that identifies a link to other mail clients, but give compatibility to mail clients that just look for a whitespace-terminated URL pattern in the text.

Another option (this is what we did in my last job) is to make the notification template a complete MIME-multipart, with a proper HTML section and a separate text section.  Then you do not need to rely on your mail reader dynamically adding links to the text itself, and the mail looks better as well.  In fact, it might be a good idea for Sympa in general for the default notification templates to be crafted in this way.

Steve

On 16/05/17 00:32, "Jahnke-Zumbusch, Dirk" (via sympa-users Mailing List) wrote:

Hi there,

here is an issue which has more to do with your
mail program but could perhaps (also) be addressed in 
SYMPA (6.2.16).

A moderator receives an e-mail to distribute or reject like this:

...
<mailto:address@concealed?subject=DISTRIBUTE%20xyz-uvw%30de7c43bc6578c2515cb9c18961c0f798> 
...

Clicking the link, the Mailer creates a subject like "DISTRIBUTE xyz-uvw 30.....798>".
Note the trailing ">" character; in this case the mail client was Thunderbird but 
it happend using our WebUI as well.

Sending an e-mail with this subject (trailing ">") results in something like

List '' does not exist.

and nothing else happens. This is misleading the moderator and 
may be handled by SYMPA in more robust way, as the trailing ">" 
seems to disturb the recognition of the list name in the 
"Subject:" line.

Best regards
Dirk

BTW: removing the ">" manually from the subject leads to the correct
SYMPA action. We alterd the according /etc/sympa/mail_tt2/moderate.tt2
to remove the "<" and ">" characters around the mailto link, so everything 
works for us.

--

Steve Shipway | Senior Email Systems Administrator
Phone: +64 9 302 0515 Fax: +64 9 302 0518
Freephone: 0800 SMX SMX (769 769)
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