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[sympa-users] problem, subscribers not found in database
- From: Riccardo Veraldi <address@concealed>
- To: address@concealed
- Subject: [sympa-users] problem, subscribers not found in database
- Date: Wed, 07 Dec 2011 11:54:23 +0100
Hello,
i have a big problem with sympa 6.1.3 since a few weeks and I am not able to understand why this happens.
On some mailing lists I have troubles.
Here is the main problem:
I manage 2 robots myodmain.com and mydomain2.com on the same sympa server.
For example list called address@concealed has these errors:
Dec 7 11:46:27 lists wwsympa[14828]: err List::get_subscriber() Unable to retrieve information from database for user address@concealed
user address@concealed is SUBSCRiBED so is a member of the mailing list address@concealed, and there is the database entry as well
list_subscriber: igi-prod
user_subscriber: address@concealed
robot_subscriber: mydomain2.com
date_subscriber: 2011-12-07 11:46:27
update_subscriber: 2011-12-07 11:46:27
visibility_subscriber: noconceal
reception_subscriber: mail
topics_subscriber: NULL
bounce_subscriber: NULL
bounce_score_subscriber: NULL
bounce_address_subscriber: NULL
comment_subscriber: NULL
subscribed_subscriber: 1
included_subscriber: 0
include_sources_subscriber: NULL
custom_attribute_subscriber: <?xml version="1.0" encoding="UTF-8" ?><custom_attributes></custom_attributes>
suspend_end_date_subscriber: NULL
suspend_start_date_subscriber: NULL
suspend_subscriber: NULL
I do not understand what is going on but these users cannot receive mails from the list.
How could I fix this problem ?
thank you
Rick
- [sympa-users] problem, subscribers not found in database, Riccardo Veraldi, 12/07/2011
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