The mailing list for listmasters using Sympa

[Travis Groth <address@concealed>]

Thank you David for the quick response.  I think I see exactly the problem in our case:

 

[address@concealed bin]# egrep '^queue' /etc/sympa.conf

queue   /apps/sympa/spool/msg

queuebounce   /apps/sympa/spool/bounce

queuedistribute              /apps/sympa/spool/distribute

queueautomatic              /apps/sympa/spool/

queuedigest      /apps/sympa/spool/moderation

queuemod         /apps/sympa/spool/moderation

queuetopic        /apps/sympa/spool/topic

queueauth         /apps/sympa/spool/auth

queueoutgoing                /apps/sympa/spool/outgoing

queuetask          /apps/sympa/spool/task

queuesubscribe               /apps/sympa/spool/subscribe

 

It looks like the defaults are fixed but we need to correct the sympa.conf file.  I’ll do that now.  Thanks again for your time.

 

Travis

 

 

 

From: David Verdin [mailto:address@concealed]
Sent: Monday, February 08, 2010 11:31 AM
To: Travis Groth
Cc: 'address@concealed'
Subject: Re: [sympa-users] Sympa spool directories getting deleted?

 

Yes, actually, this problem is fixed. Please have a look at:

http://sourcesup.cru.fr/cgi/viewvc.cgi?view=rev&root=sympa&revision=6208

Sympa automatically delete spools content that are too old (one week or so). Not the spools, only their contents. But it uses the conf parameters to know the spols path. In the case of this bug, ths pools paths for some spools was the root spool directory. Therefore spool sub-directories were scanned as if they were files in spools.
Restarting the server  temporarily fixes the problem because Sympa creates missing spools at startup.

In addition to applying the patch, you should have a look at your server config and fix the values of the "queue*" parameters. If they don't have the right value, they risk to be deleted by Sympa automatic cleaning task.

Regards,

David

Le 08/02/2010 17:03, Travis Groth a écrit :

Hello all,

 

I’ve tried searching for this but can’t seem to find any other people with the same problem.

 

About once every week or two some of our sympa spool directories get deleted.  Examples include ‘bad’, ‘topic’, ‘auth’, ‘bounce’, etc.  We’ll see messages like this:

 

Feb  7 10:02:52 lists01 bounced[11737]: Can't open dir /apps/sympa/spool/bounce: No such file or directory

Feb  7 10:07:16 lists01 sympa[5597]: tools::CleanSpool() Unable to open '/apps/sympa/spool/auth' spool : No such file or directory

Feb  7 10:07:16 lists01 sympa[5597]: tools::CleanSpool() Unable to open '/apps/sympa/spool/topic' spool : No such file or directory

 

We’re currently on the latest version (6.0.1) running on linux/rhel5/64bit.  We’ve seen this problem off and on since the 6.0 beta.  A restart or manual creation fixes the problem for some time, but eventually the directories start disappearing again.

 

Is there a bug tracking this or some solution?  I can’t imagine we are the only site seeing this behavior as the only thing running on this machine is sympa itself.  I can’t see anything outside of the sympa software doing this.  Any help would be appreciated.

 

Thanks,

 

Travis Groth

-- 

David Verdin

Comité réseau des universités