The mailing list for listmasters using Sympa

[Thomas Berry <address@concealed>]

Our installation of Sympa 5.3b.5 has 3 sympa processes in addition to 
task_manager.pl, bounced.pl, and archived.pl.

sympa.pl the parent
sympa.pl representing sympa-distribute.pl
sympa.pl representing sympa-creation.pl

Maybe sympa-creation.pl is only launched if you have 
automatic_list_create enabled.

Other than restarting the sympa services, I'm not sure how to determine 
which sympa.pl represents which process.  "sympa status" only provides 
information for the primary sympa processes, and I've seen it say that 
process "is running" when the process had died.

Thomas

Liam Kirsher wrote:
> Olivier,
>
> Thanks for the quick response!  I looked at the files in ~sympa/spool/tmp.
>
> There were many entries like this:
> > Warning: Unrecognized variable: "tag"
> > Warning: Unrecognized variable: "tag"
> > Warning: Unrecognized variable: "tag"
> > Warning: Unrecognized variable: "tag"
> > Warning: Unrecognized variable: "yyyy"
> > Warning: Unrecognized variable: "mois"
> > Warning: Unrecognized variable: "tag"
> > Warning: Unrecognized variable: "tag"
> > Warning: Unrecognized variable: "tag"
> And this:
> > Warning: Unrecognized variable: "tag"
> > Warning: Unrecognized variable: "tag"
> > Wide character in print at
> > /usr/lib/perl5/5.8.0/i386-linux-thread-multi/IO/Handle.pm line 395.
> > Wide character in print at
> > /usr/lib/perl5/5.8.0/i386-linux-thread-multi/IO/Handle.pm line 395.
> > Wide character in print at
> > /usr/lib/perl5/5.8.0/i386-linux-thread-multi/IO/Handle.pm line 395.
> > Wide character in print at
> > /usr/lib/perl5/5.8.0/i386-linux-thread-multi/IO/Handle.pm line 395.
> > Wide character in print at /home/sympa/bin/mail.pm line 621.
> > Wide character in print at
> > /usr/lib/perl5/5.8.0/i386-linux-thread-multi/IO/Handle.pm line 395.
> > Wide character in print at /home/sympa/bin/mail.pm line 621.
> > Wide character in print at
> > /usr/lib/perl5/5.8.0/i386-linux-thread-multi/IO/Handle.pm line 395.
> > Wide character in print at
> > /usr/lib/perl5/5.8.0/i386-linux-thread-multi/IO/Handle.pm line 395.
> There was also one "Out of memory" error. However, I think that was
> related to another general problem running out of memory. It didn't
> occur at the same time as the failure to process the spool.
>
> Hey, are there supposed to be *two* sympa.pl processes running?
> sympa      896   890  0 May25 ?        00:01:24 /usr/bin/perl -U
> /dev/fd/3//home/sympa/bin/wwsympa.fcgi
> sympa      912   890  0 May25 ?        00:01:21 /usr/bin/perl -U
> /dev/fd/3//home/sympa/bin/wwsympa.fcgi
> sympa      932   890  0 May25 ?        00:01:18 /usr/bin/perl -U
> /dev/fd/3//home/sympa/bin/wwsympa.fcgi
> sympa    13885     1  0 May30 pts/0    00:01:45 /usr/bin/perl
> /home/sympa/bin/sympa.pl
> sympa    13886     1  0 May30 pts/0    00:05:15 /usr/bin/perl
> /home/sympa/bin/sympa.pl
> sympa    13897     1  0 May30 pts/0    00:00:03 /usr/bin/perl
> /home/sympa/bin/archived.pl
> sympa    13922     1  0 May30 pts/0    00:01:32 /usr/bin/perl
> /home/sympa/bin/bounced.pl
> sympa    13952     1  0 May30 pts/0    00:01:18 /usr/bin/perl
> /home/sympa/bin/task_manager.pl
>
> Thanks,
> Liam
>
> Olivier Salaün - CRU wrote:
> > That's not a normal behavior of Sympa.
> >
> > Whenever this problem would happen again, you should :
> >
> >    1. check if sympa.pl process is running
> >    2. if not check what was the last file it was processing
> >    3. if sympa.pl process died, errors written to STDERR have been
> >       saved to a file in spool/tmp/$pid.stderr. The content of this
> >       file will be sent to the listmaster when you restart sympa.pl
> >
> >
> > Liam Kirsher wrote:
> > > For the third time, the spool/msg files are not being processed!
> > >
> > > This didn't happen before I upgraded to 5.3b.4.
> > >
> > > Obviously, this is not satisfactory for my list clients!
> > >
> > > I shutdown sympa and re-started it, and eventually the spool was
> > > processed.  But I can't do that every time.
> > >
> > > Where should I look to fix this problem? There didn't seem to be
> > > anything in the sympa log file.  Maybe increase debug level?
> > >
> > > Not quite sure what to do, any help appreciated!
> > >