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["Widerski, Betty" <address@concealed>]

The engineer I had doing this failed to follow all the instructions we gave him. When he actually did everything it fixed it.

 

Thanks

Betty

 

From: address@concealed <address@concealed> On Behalf Of Widerski, Betty
Sent: Monday, July 10, 2023 1:45 PM
To: address@concealed
Subject: [en@sympa] where to renew Sympa SSL certificate?

 

The SSL certificate on our prod Sympa server expired July 8. We thought we had renewed it, but attempted posts are still saying it’s expired:

Reason: [{LED=450 4.4.317 Cannot connect to remote server [Message=CertificateExpired] [LastAttemptedServerName=128.103.124.109] [LastAttemptedIP=128.103.124.109:25] [SmtpSecurity=-1;-1] [DM6NAM11FT018.eop-nam11.prod.protection.outlook.com 2023-07-10T17:24:32.046Z 08DB80AFB6FDB6ED]};{MSG=CertificateExpired};{FQDN=128.103.124.1. OutboundProxyTargetIP: 128.103.124.109.

I see in sympa.conf we have ssl_cert_dir as /var/lib/sympa/X509-user-certs but there is nothing in that dir. We have a functional dev Sympa instance whose cert hasn’t expired, and it has nothing in that path either.

 

We have restarted sympa and wwsympa and apache, but no change. We are routing messages via Exchange connector.

 

Any ideas welcome.

Thanks

Betty

 

Betty Widerski

Cloud & Server Engineering – HBS Information Technology

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