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[samer khalil <address@concealed>]

I changed the permissions under/ var/lib/sympa/arc to 775 and I'm still getting this error. It looks like a permission issue but how to fix it?

www-data is in sympa group and vis-versa

Jun  1 14:37:18 SYMPA archived[17516]: err main::#162 > Sympa::Spindle::spin#83 > Sympa::Spindle::ProcessArchive::_twist#116 > Sympa::Spindle::ProcessArchive::_mail2arc#361 > Sympa::Archive::html_store#542 Command /usr/bin/mhonarc -add -addressmodifycode 1 -rcfile /usr/share/sympa/default/mhonarc-ressources.tt2 -outdir /var/lib/sympa/arc/address@concealed/2020-06 -definevars listname='sk-test2' hostname=aub.edu.lb yyyy=2020 mois=06 yyyymm=2020-06 wdir=/var/lib/sympa/arc base=https://sympa.aub.edu.lb/sympa/arc tag=861a73d091 with_tslice=1 with_powered_by=1 -umask 027 failed with exit code 255
Jun  1 14:37:18 SYMPA archived[17516]: err main::#162 > Sympa::Spindle::spin#83 > Sympa::Spindle::ProcessArchive::_twist#116 > Sympa::Spindle::ProcessArchive::_mail2arc#361 > Sympa::Archive::html_store#542 Command /usr/bin/mhonarc -add -addressmodifycode 1 -rcfile /usr/share/sympa/default/mhonarc-ressources.tt2 -outdir /var/lib/sympa/arc/address@concealed/2020-06 -definevars listname='sk-test2' hostname=aub.edu.lb yyyy=2020 mois=06 yyyymm=2020-06 wdir=/var/lib/sympa/arc base=https://sympa.aub.edu.lb/sympa/arc tag=861a73d091 with_tslice=1 with_powered_by=1 -umask 027 failed with exit code 255

thanks,

Sam

On Wed, Nov 20, 2019 at 4:58 PM Stefan Hornburg (Racke) <address@concealed> wrote:

On 11/20/19 3:51 PM, samer khalil wrote:
> yes MHonArc is installed and i copied mhonarc-ressources.tt2 to /etc/sympa/mhonarc-ressources  but i kept the
> default parameters.
> I would like to archive all parts of the messages.
> Still the same error.
>

Please check the sympa logs (increasing log level if needed) and permissions of the /var/lib/sympa/arc/ hierarchy.

Regards
         Racke

>
> On Wed, Nov 20, 2019 at 4:19 PM Battista Vaccaro <address@concealed <mailto:address@concealed>> wrote:
>
>     Have you installed MHonArc tool?
>     https://sympa-community.github.io/manual/customize/archives.html
>
>
>
>
>     Il giorno mer 20 nov 2019 alle ore 15:10 samer khalil <address@concealed <mailto:address@concealed>> ha scritto:
>
>         Hi,
>         I am running sympa 6.2.40 on debian and list archives are not accessible.
>         When i click on a list archive i get the error:  ERROR (arc) - arc_not_found
>         All other features are working fine.
>         arc_path os the default one /var/lib/sympa/arc/ and the messages are being saved in the subfolders. but the web
>         access is not working.
>         any hint on how to troubleshoot/fix that?
>
>         thank you,
>         Samer
>
>
>
>
>
>
>     Informativa sulla Privacy: http://www.unibs.it/node/8155
>


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