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  • From: "Silvers, Tim" <address@concealed>
  • To: "address@concealed" <address@concealed>
  • Subject: Re: [sympa-users] Delayed email to some recipients
  • Date: Mon, 4 Apr 2016 15:47:12 +0000

Does anyone have any ideas?

Tim






On 4/2/16, 6:06 AM, "Silvers, Tim" <address@concealed on
behalf of address@concealed> wrote:

>Hi. We had a message distributed to a list that was delayed to some
>subscribers by almost two hours. Logs confirm that Sympa held the tasks that
>were to deliver the emails. Meanwhile, Sympa continued to process other
>tasks for other lists, including tasks for this particular list, and even
>distributed other messages to all subscribers for this list for which this
>particular message was delayed. System health was fine during this period,
>showing no indication of performance problems. Logs also don’t indicate any
>errors or problems. Our Sympa version is 6.1.11.
>
>This list has other lists included as sublist/children, so not all
>subscribers are direct subscribers of the list. I thought that perhaps that
>had something to do with it because I know that Sympa processes tasks at
>various intervals, but none of the five subscribers seem to have anything in
>common in terms of their subscriptions to the parent or child lists. In
>fact, some subscribers are directly subscribed to the main list to which the
>delayed email was sent. I have noticed that messages distributed to this
>list are always distributed to the same sets of recipients. I am not sure
>why.
>
>Any help is appreciated.
>
>Thanks,
>
>Tim

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