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  • From: claude mercier <address@concealed>
  • To: address@concealed
  • Subject: Re: [sympa-users] error and no mail sent
  • Date: Tue, 12 Aug 2014 18:39:51 +0200


Hello,

I give the answer here in case it is helpfull to someone.
I  have an old server, centos5, the error:
Undefined subroutine &MIME::Charset::detect_7bit_charset called at /home/sympa/bin/Bulk.pm line 336.
was caused by an old version (
1.006.2-2.el5) of perl-MIME-Charset librarie, once we updated
to version 1.009.2, and restarted sympa everything went back to normal.

have a nice day,

Claude

Le 12/08/2014 11:04, claude a écrit :
address@concealed">
Hello All,

I am in a stange situation, things were working fine,
suddenly, without any change on the server,
users dont receive mails anymore.

I tried to restart sympa with
/etc/init.d/sympa restart

in /var/log/messages, beside line which look normal to me,

Aug 12 10:26:19 ns206444 bulk[10083]: notice tools::write_pid() Previous process 13564 died suddenly ; notifying listmaster

sympa master received an email with:

Le processus précédent est mort brutalement. Date du crash : 12 Aug 2014 10:19 Erreurs :

Undefined subroutine &MIME::Charset::detect_7bit_charset called at /home/ sympa/bin/Bulk.pm line 336.


I changed the log level and restarted, when I restart sympa some of the mails
not sent are sent, but not all of them.

I tried to send an email from another address to one of the list, in log it says this:

Aug 12 10:51:12 ns206444 sympa[10077]: notice main::DoFile() Processing /address@concealed ; sender: xxxx <xxxxxxxxxxx>  ; message-id: <address@concealed> 
Aug 12 10:51:12 ns206444 sympa[10077]: info main::DoMessage() Processing message for hotline with priority 5, <address@concealed> 
Aug 12 10:51:12 ns206444 sympa[10077]: notice List::on_the_fly_sync_include() Synchronizing list members...
Aug 12 10:51:12 ns206444 sympa[10077]: info List::_include_users_sql() 5 included users from SQL query
Aug 12 10:51:12 ns206444 sympa[10077]: notice List::sync_include() List:sync_include(hotline): 0 users updated
Aug 12 10:51:12 ns206444 sympa[10077]: notice List::remove_task() Removing task file address@concealed
Aug 12 10:51:12 ns206444 sympa[10077]: notice List::send_msg() No VERP subscribers left to distribute message from address@concealed to list hotline
Aug 12 10:51:12 ns206444 sympa[10077]: info main::DoMessage() Message for hotline from xxxxxx accepted (0 seconds, 1 sessions, 5 subscribers), message-id=<address@concealed> , size=1312
Aug 12 10:51:20 ns206444 archived[10091]: notice Archiving address@concealed for list address@concealed
Aug 12 10:51:21 ns206444 task_manager[10108]: notice main::create() creation of /address@concealed
Aug 12 10:51:21 ns206444 task_manager[10108]: notice main::create() with model /home/sympa/default/list_task_models/sync_include.ttl.task
Aug 12 10:52:21 ns206444 task_manager[10108]: notice main::execute() Running task /address@concealed, line 0 with vars )
Aug 12 10:52:21 ns206444 task_manager[10108]: info List::_include_users_sql() 5 included users from SQL query
Aug 12 10:52:21 ns206444 task_manager[10108]: notice List::sync_include() List:sync_include(hotline): 0 users updated
Aug 12 10:52:21 ns206444 task_manager[10108]: notice main::next_cmd() line 5 of sync_include : next (1407837141, INIT)
Aug 12 10:52:21 ns206444 task_manager[10108]: notice main::create() creation of /address@concealed
Aug 12 10:52:21 ns206444 task_manager[10108]: notice main::create() with model /home/sympa/default/list_task_models/sync_include.ttl.task
Aug 12 10:52:21 ns206444 task_manager[10108]: notice main::next_cmd() --> new task sync_include (12 Tue Aug 2014  11 h 52 min 21 s)

I dont see what is wrong here, but I am part of hotline , and I dont receive the mail,
If I restart sympa the mail is delivered, but no mails for the other lists

Thanks,

Claude

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