The mailing list for listmasters using Sympa

[<address@concealed>]

Hello,

Sometimes when I restart our Sympa server (Elias) I receive one or more
"Previous Process Crashed" message which is sent to listmasters.

When the problem occurs, the following is logged:

Apr  7 20:40:27 tur-lists2 bounced[15332]: notice bounced exited normally due
to signal
Apr  7 20:40:30 tur-lists2 archived[15327]: notice archived exited normally
due to signal
Apr  7 20:40:32 tur-lists2 bulk[15321]: notice main::sigterm() signal TERM
received, still processing current task
Apr  7 20:40:32 tur-lists2 bulk[15321]: notice bulk.pl exited normally due to
signal
Apr  7 20:40:34 tur-lists2 sympa[15316]: notice main::sigterm() signal TERM
received, still processing current task
Apr  7 20:40:34 tur-lists2 sympa[15316]: notice Sympa exited normally due to
signal
Apr  7 20:40:36 tur-lists2 task_manager[15337]: notice task_manager exited
normally due to signal
Apr  7 20:40:54 tur-lists2 sympa[19903]: info Configuration file read, default
log level 0
Apr  7 20:40:56 tur-lists2 sympa[19903]: err wwslib::load_config() Unknown
parameter css_path in /etc/sympa/wwsympa.conf
Apr  7 20:40:56 tur-lists2 sympa[19903]: info Server started for all, pid
19909
Apr  7 20:40:57 tur-lists2 sympa[19909]: notice Sympa 6.1.16 started
Apr  7 20:40:57 tur-lists2 sympa[19909]: info Conf::checkfiles() creating
spool /usr/local/sympa/spool/automatic/bad
Apr  7 20:40:57 tur-lists2 bulk.pl: err wwslib::load_config() Unknown
parameter css_path in /etc/sympa/wwsympa.conf
Apr  7 20:40:57 tur-lists2 bulk[19913]: info Configuration file read, default
log level 0
Apr  7 20:40:57 tur-lists2 bulk[19913]: info Starting bulk master daemon, pid
19914
Apr  7 20:40:57 tur-lists2 bulk[19914]: notice tools::write_pid() Previous
process 10551 died suddenly ; notifying listmaster
Apr  7 20:40:58 tur-lists2 archived.pl: err wwslib::load_config() Unknown
parameter css_path in /etc/sympa/wwsympa.conf
Apr  7 20:40:58 tur-lists2 archived.pl: err wwslib::load_config() Unknown
parameter css_path in /etc/sympa/wwsympa.conf
Apr  7 20:40:58 tur-lists2 archived.pl: info Configuration file read, default
log level 0
Apr  7 20:40:58 tur-lists2 archived[19919]: notice archived 6.1.16 Started
Apr  7 20:40:58 tur-lists2 bounced.pl: err wwslib::load_config() Unknown
parameter css_path in /etc/sympa/wwsympa.conf
Apr  7 20:40:58 tur-lists2 bounced.pl: err wwslib::load_config() Unknown
parameter css_path in /etc/sympa/wwsympa.conf
Apr  7 20:40:59 tur-lists2 bounced.pl: info Configuration file read, default
log level 0
Apr  7 20:40:59 tur-lists2 bounced[19926]: notice bounced Started
Apr  7 20:40:59 tur-lists2 task_manager.pl: err wwslib::load_config() Unknown
parameter css_path in /etc/sympa/wwsympa.conf
Apr  7 20:40:59 tur-lists2 task_manager.pl: err wwslib::load_config() Unknown
parameter css_path in /etc/sympa/wwsympa.conf
Apr  7 20:40:59 tur-lists2 task_manager[19934]: info Configuration file read,
default log level 0
Apr  7 20:41:04 tur-lists2 bulk[19914]: notice bulk.pl 6.1.16 Started

The crucial line from above is:

Apr  7 20:40:57 tur-lists2 bulk[19914]: notice tools::write_pid() Previous
process 10551 died suddenly ; notifying listmaster

If I grep the logs for the Process ID 10551, then I get:

Apr  5 09:32:08 tur-lists2 bulk[15321]: info Starting bulk child daemon, pid
10551
Apr  5 09:32:08 tur-lists2 bulk[10551]: info Bulk slave daemon started with
pid 10551
Apr  5 09:32:10 tur-lists2 bulk[10551]: notice Done sending message <5894C77C-
address@concealed> to list vet-society-surgical-
address@concealed (priority 5) in 7 seconds since scheduled
expedition date.
Apr  5 09:42:11 tur-lists2 bulk[10551]: info Process 10551 didn't send any
message since 600 seconds, exiting.
Apr  5 09:42:11 tur-lists2 bulk[10551]: notice bulk.pl exited normally due to
signal
Apr  7 20:40:57 tur-lists2 bulk[19914]: notice tools::write_pid() Previous
process 10551 died suddenly ; notifying listmaster

Note that 10551 apparently exited a few days ago (April 5).  The email message
that listmasters receive indicate that the crash happened at this earlier
time.  (I have pasted the relevant email inline below.)

Could someone please advise how I can troubleshoot this ongoing problem ?

Thank you,

Patrick

-------- Original Message --------
Subject:        Previous process crashed
Date:   Mon, 7 Apr 2014 20:41:02 +1200
From:   SYMPA <address@concealed>
To:     Listmaster <address@concealed>

Previous process has died unexpectedly.
Date of crash: 05 Apr 2014  09:32
Errors:

Check log file for further details.