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  • From: Steve Shipway <address@concealed>
  • To: "'Patrick Rynhart'" <address@concealed>, "'address@concealed'" <address@concealed>
  • Cc: "'Herbert, Francois'" <address@concealed>
  • Subject: RE: [sympa-users] Found a message that makes our listserv hang
  • Date: Tue, 12 Nov 2013 04:01:30 +0000

> In our production Sympa environment running version v6.1.14 (Élias) we
> have found a message which makes a bulk.pl hang. Further, it seems to
> stop all lists on our listserv from processing (until we manually kill
> off affected bulk.pl process(es) and restart Sympa services).

The regexp error you mention seems to occur in the TT2 parsing code.

Does this list have MailMerge enabled on it? Possibly this is causing the
problem, as the message has something in it that looks like TT2 code but
isn’t. If so, disable mailmerge on the list (you should have it disabled
anyway for this sort of data)

Another possibility is a problem in the notification templates.

Steve

Steve Shipway
ITS Unix Services Design Lead
University of Auckland, New Zealand
Floor 1, 58 Symonds Street, Auckland
Phone: +64 (0)9 3737599 ext 86487
DDI: +64 (0)9 923 6487
Mobile: +64 (0)21 753 189
Email: address@concealed
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