The mailing list for listmasters using Sympa

[Omen Wild <address@concealed>]

Quoting Omen Wild <address@concealed> on Thu, May 05 14:12:
>
> [ This is the second email of 2 for Sympa hangs we have had recently. ]
> 
> Yesterday we had the Sympa bulk mailers hang trying to send an email. 
> The message "err Bulk::merge_msg() Incorrect charset '' ; cannot encode
> in this charset" was logged about 10 times a second for hours until we
> figured out what the problem was and how to work around it.
> 
> I have attached the email in base64 encoded form (as pulled from the
> database).  The email displays fine in mutt, Thunderbird, and Outlook
> 2010.  It also was archived properly and can be viewed through the
> archives without any problems.

I forgot to mention that there are 1526 subscribers to the list, but only
1 packet to 11 email addresses actually got stuck.  I have attached
the database contents for the bulkmailer_table and the
bulkspool_table for the stuck packet.

Thanks,
   Omen

-- 
Omen Wild
Security Administrator
(530) 752-1700

Attachment: bulkmailer_table.xml
Description: XML document

Attachment: bulkspool_table.xml
Description: XML document

Attachment: smime.p7s
Description: S/MIME cryptographic signature