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  • From: David Verdin <address@concealed>
  • To: Queen Brown <address@concealed>
  • Cc: address@concealed
  • Subject: Re: [sympa-users] Sympa bounced processing X-Headers
  • Date: Fri, 27 Nov 2009 17:59:21 +0100

You can tell Sympa to delete headers from outgoing or incoming messages. but the deletion is definitive. this is done using the remove_headers and remove_outgoing_headers list parameters.
If you remove it from outgoing messages, it is likely that these headers won't appear in the bounces anymore.

But there is probably a real bug in the way we are looking for the From: field in the bounced daemon.

I added a bug report regarding that in our tracker: http://sourcesup.cru.fr/tracker/index.php?func=detail&aid=6538&group_id=23&atid=167

I'll porcess it ASAP.

Regards,

David

Queen Brown a écrit :
Ok, we received another occurrence of this behavior. Following is the bounce report that's triggering the issue. The From field contains no value. But the string in the X-header begins with the word "FROM". Perhaps this is the conflict???
-Queen

---------------------------
X-Sympa-To: address@concealed
Return-Path: <>
X-Original-To: address@concealed
Delivered-To: address@concealed
Received: from mta.simmons.edu
by sympa.simmons.edu (Postfix) with ESMTP id ADD43AD60FE
for <address@concealed>; Tue, 27 Oct 2009 16:50:17 -0400 (EDT)
Received: from mta.simmons.edu (localhost.localdomain [127.0.0.1])
by localhost (Postfix) with SMTP id 9F984168473
for <address@concealed>; Tue, 27 Oct 2009 16:50:17 -0400 (EDT)
Received: from mail.necc.org
by mta.simmons.edu (Postfix) with SMTP id 49D75168442
for <address@concealed>; Tue, 27 Oct 2009 16:50:17 -0400 (EDT)
X-CheckPoint: {4AE75D00-10B-3018C86-7B6}
From: <>
To: address@concealed
Subject: Returned mail: unreachable recipients:address@concealed
Date: Tue, 27 Oct 2009 16:46:20 -0400
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_1256676380"
Message-Id: <address@concealed>
X-PMX-Version: 5.5.8.383112, Antispam-Engine: 2.7.2.376379, Antispam-Data: 2009.10.27.203924
X-PerlMx-Spam: Gauge=XIIIIIIIII, Probability=19%, Report='
FROM_NO_USER 2.1, BODY_SIZE_5000_5999 0, BODY_SIZE_7000_LESS 0, BOUNCE_ENVELOPE 0, BOUNCE_FROM_NULL 0, BOUNCE_GENERIC 0,
BOUNCE_NDR 0, BOUNCE_RFC822_ATTACH 0, BOUNCE_RFC822_ATTACH_COMBINED 0, TO_NO_NAME 0, __BOUNCE_NDR_BODY_HIGH 0, __BOUNCE_ND
R_SUBJECT_CONTAINS 0, __CT 0, __CTYPE_HAS_BOUNDARY 0, __CTYPE_MULTIPART 0, __CTYPE_MULTIPART_MIXED 0, __HAS_MSGID 0, __MIM
E_VERSION 0, __RFC822_ATTACH 0, __SANE_MSGID 0, __TO_MALFORMED_2 0, __URI_NS '

This is a multi-part message in MIME format.

------=_NextPart_1256676380
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit

The original message was received at Tue Oct 27 16:46:20 2009

Likely reason for failure: 550 5.1.1 User unknown
_____________________________________________________________



David Verdin wrote:
Hi Queen,

Sympa should not takt that X-headeer into account at all to define the sender of a messagee. Only the From field.
Could you please send us an example of message that produced such a log?

Regards,

David

Queen Brown a écrit :
Hi,

We are running Sympa 5.4.3 and are having issues with extensive logging by the Sympa bounced deamon. Our logs are growing to several Gigs every week. The logs show that Sympa seems to be attempting to create a file called:

/home/sympa/bounce/<listname>/OTHER/FROM_NO_USER<String>

where <String> contains the value of an X-header in the message. This X-header is generated by our PureMessage antispam engine. I'm guessing that Sympa is interpreting this value as a recipient email address and is trying to create the bounce directory containing the name of the recipient/string.
Is there any way to configure Sympa bounced to ignore this X-header when determining recipient addresses?
Following is more specific logging:

Sep 20 04:23:05 sympa bounced[10746]: Cannot create /address@concealed
/OTHER/FROM_NO_USER%202.1%2c%20HTML_70_90%200.1%2c%20BODY_SIZE_10000_PLUS%200%2c%20BOUNCE_ENVELOPE%
200%2c%20BOUNCE_FROM_NULL%200%2c%20BOUNCE_GENERIC%200%2c%20BOUNCE_NDR%200%2c%20BOUNCE_RFC822_ATTACH
%200%2c%20BOUNCE_RFC822_ATTACH_COMBINED%200%2c%20TO_NO_NAME%200%2c%20__BOUNCE_NDR_BODY_HIGH%200%2c%
20__BOUNCE_NDR_SUBJECT_CONTAINS%200%2c%20__C230066_P5%200%2c%20__CT%200%2c%20__CTYPE_HAS_BOUNDARY%2
00%2c%20__CTYPE_MULTIPART%200%2c%20__CTYPE_MULTIPART_MIXED%200%2c%20__FRAUD_419_CONTACT_NUM%200%2c%
20__HAS_HTML%200%2c%20__HAS_MSGID%200%2c%20__HTML_FONT_BLUE%200%2c%20__HTML_MSWORD%200%2c%20__MIME_
VERSION%200%2c%20__PHISH_SPEAR_GREETING%200%2c%20__RFC822_ATTACH%200%2c%20__SANE_MSGID%200%2c%20__S
TYLE_RATWARE_2%200%2c%20__TAG_EXISTS_HTML%200%2c%20__TO_MALFORMED_2%200%27


Sep 20 04:23:05 sympa bounced[10746]: error: no address found in message from FROM_NO_USER 2.1, HTML_70_90 0.1, BODY_SIZE_10000_PLUS 0, BOUNCE_ENVELOPE 0, BOUNCE_FROM_NULL 0, BOUNCE_GENERIC 0, BOUNCE_NDR 0, BOUNCE_RFC822_ATTACH 0, BOUNCE_RFC822_ATTACH_COMBINED 0, TO_NO_NAME 0, __BOUNCE_NDR_BODY_H
IGH 0, __BOUNCE_NDR_SUBJECT_CONTAINS 0, __C230066_P5 0, __CT 0, __CTYPE_HAS_BOUNDARY 0, __CTYPE_MULTIPART 0, __CTYPE_MULTIPART_MIXED 0, __FRAUD_419_CONTACT_NUM 0, __HAS_HTML 0, __HAS_MSGID 0, __HTML_FONT_BLUE 0, __HTML_MSWORD 0, __MIME_VERSION 0, __PHISH_SPEAR_GREETING 0, __RFC822_ATTACH 0, __SANE_MSGID 0, __STYLE_RATWARE_2 0, __TAG_EXISTS_HTML 0, __TO_MALFORMED_2 0' for list listname

thanks, Queen



--
David Verdin
Comité réseau des universités




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