The mailing list for listmasters using Sympa

[Mark Sallee <address@concealed>]

We had a similar problem with RT (Request Tracker) and Sympa looping, so
we added some lines to the .procmailrc file on the RT system. Basically
if a message comes from sympa and tries to enter RT, it is not processed
as a ticket, but only forwarded to a specific user alias.

.procmailrc:

:0
* ^TO(rt_address)
* ^Return-Path:.*(server1|server2|sympa)@domain.com
!address@concealed

Mark Sallee





Matthias Warkus wrote:
> Hi,
>
> we have had lots of trouble with unwanted interaction between Sympa and
> our RT ticket system, namely, a loop created by someone adding
> address@concealed as a ticket client. Is it possible to
> prohibit certain addresses from sending commands to the sympa address or
> do we have to filter this on our mail server?
>
> Thanks,
> M.W.
>