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  • From: address@concealed
  • To: sympa-users <address@concealed>
  • Subject: [sympa-users] Web interface issues after update
  • Date: Tue, 05 May 2009 13:47:23 +0200

Hello,

I've updated Sympa from '5.4b.1' to '5.4.7' version. Now, when I try to access at Web interface, it crashes showing me Apache "500 Internal Server Error". The following are extract from Apache's Error Log:

[Tue May 05 12:10:36 2009] [error] [client 192.168.1.100] FastCGI: comm with server "/home/sympa/bin/wwsympa-wrapper.fcgi" aborted: idle timeout (30 sec)
[Tue May 05 12:10:36 2009] [error] [client 192.168.1.100] FastCGI: incomplete headers (0 bytes) received from server "/home/sympa/bin/wwsympa-wrapper.fcgi"

It also logs the following repeatedly:

[Tue May 05 12:13:35 2009] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed off to 600 seconds
[Tue May 05 12:13:35 2009] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" restarted (pid 28490)
[Tue May 05 12:13:35 2009] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" (pid 28490) terminated by calling exit with status '255'

I noticed that it's a reported issue to Sympa-users list, which could be related with fcgi when the server has lots of lists, but this is not my case because I'm working in a testing server with two or three lists.

Does anybody experienced this problem and know how to solve it.

Regards,

Adib.





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