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  • From: Dallas Wisehaupt <address@concealed>
  • To: sympa-users <address@concealed>
  • Subject: [sympa-users] UTF-8 messages possibly crashing sympa
  • Date: Tue, 2 Dec 2008 11:27:30 -0500 (EST)

We have run into an issue that appears to be related to some utf-8
messages we are getting. When one is sent to our sympa instance, it
causes sympa.pl to die and will continue to die on restarts until the
message is removed from the spool/msg/ directory.

The only thing I have found in common with message that cause this is
that they have the content type of utf-8 set.

In the sympa log (set at debug 2 and sanitized) we see:

Dec 2 10:29:49 gepard sympa[5685]: main::DoFile() Processing /address@concealed; sender: Sending User <address@concealed> ; message-id: <AC.15.17172.BCE44394@dc1bhmta03> Dec 2 10:29:49 gepard sympa[5685]: main::DoFile() Setting log level with lists.example.com configuration (or sympa.conf) : 2 Dec 2 10:29:49 gepard sympa[5685]: List::new() List::new(listname, lists.example.com, ) Dec 2 10:29:49 gepard sympa[5685]: List::load() List::load(listname, lists.example.com, ) Dec 2 10:29:49 gepard sympa[5685]: main::DoMessage() Processing message for listname with priority 5, <AC.15.17172.BCE44394@dc1bhmta03>

After that point sympa.pl is dead.

They die with the following error reported to stderr:
Can't call method "encode" on an undefined value at
/usr/lib/perl5/site_perl/5.8.5/MIME/Charset.pm line 629.

That points to the MIME::Charset module, so I checked out our version.
We are running with the latest rev so I'm not quite sure where to check
next.

Has anyone else seen this?

Dallas
--
Dallas Wisehaupt Senior Systems Administrator
address@concealed The University of Scranton


  • [sympa-users] UTF-8 messages possibly crashing sympa, Dallas Wisehaupt, 12/02/2008

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