The mailing list for listmasters using Sympa

[Olivier Salaün <address@concealed>]

Hi Qt4x11,

Note that wwsympa.fcgi process does not perform the message distribution 
itself ; it delegates this task to the sympa.pl process. Therefore, you 
should 1) check that sympa.pl is running 2) check sympa.pl log file.

qt4x11 a écrit :
> Message moderation via the web interface seems to be broken.  We're 
> not able to distribute individual messages through the web interface. 
>  We are able to distribute messages via the modindex page - but when I 
> go to modindex and click on a message topic to go to viewmod to review 
> the contents of a message in the moderation queue for a moderated 
> list, then click the 'Distribute' or 'Reject' buttons at the top of 
> the page - nothing happens.  The message is not distributed.  I am 
> redirected to 'Home' instead of being redirected to 'Admin' with the 
> message
>
> distribute: action will complete soon 
> No message and no document to moderate for list xxxxxx
>
> at the top of the page.
>
> Log messages related for the attempt to distribute the message look 
> different than expected:
>
> Apr 28 14:37:33 lists wwsympa[13598]: [robot lists.domain.com 
> <http://lists.domain.com>] [client 1.1.1.1 <http://1.1.1.1>] [user 
> address@concealed <mailto:address@concealed>] [list user042208] 
> main::do_modindex() do_modindex Apr 28 14:37:35 lists wwsympa[13607]: 
> [robot lists.domain.com <http://lists.domain.com>] [client 1.1.1.1 
> <http://1.1.1.1>] [user address@concealed <mailto:address@concealed>] 
> [list user042208] main::do_viewmod() 
> do_viewmod(7de4148318a5c68161c41484a9f54225) Apr 28 14:37:39 lists 
> wwsympa[13588]: [robot lists.domain.com <http://lists.domain.com>] 
> [client 1.1.1.1 <http://1.1.1.1>] [user address@concealed 
> <mailto:address@concealed>] main::do_home() do_home 
>
>
> these log messages are not followed with a log message that indicates 
> that the user has distributed the message view the web interface such as
>
> Apr 28 14:07:58 lists2 wwsympa[20507]: [robot bulkmail.domain.com 
> <http://bulkmail.domain.com>] [client 1.1.1.1 <http://1.1.1.1>] [user 
> address@concealed <mailto:address@concealed>] [list user040808] 
> main::do_distribute() do_distribute(53d03d04c7e6dfcfc10ba2e85b735c7f) 
>
> We have made some changes to the templates in web_tt2 and to the 
> default scenarii, I have tried backing out these changes but we are 
> still not able to moderate individual messages through the web 
> interface.  Any suggestions on things that may be causing this behavior?