fr - RE: [sympa-fr] Interface web Sympa erreur 500

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RE: [sympa-fr] Interface web Sympa erreur 500

From: Philippe Aepli <adresse@cachée>
To: "adresse@cachée" <adresse@cachée>, denche_t <adresse@cachée>
Subject: RE: [sympa-fr] Interface web Sympa erreur 500
Date: Thu, 25 Sep 2014 13:26:30 +0000

Bonjour,

As-tu bien installé tous les paquets pour fast CGI ?

Car ce n'est pas normal que tu aies ce message d'erreur:
Undefined subroutine &FCGI::accept called at /usr/share/perl/5.14/CGI/Fast.pm line 65.

J'ai installé Sympa 6.1.17 sur une Debian 7.6 (cat /etc/debian_version) sans rencontré ce problème.

Comment as-tu installé le module pour apache et la librairie pour Perl ?

Dans mon cas j'ai installé ces paquets: libapache2-mod-fcgi & libfcgi-perl

Pour vérifier ton installation voici ce que tu peux faire:
Vérifier la présence de ces deux paquets:
# dpkg-query -l 'fcgi'
libapache2-mod-fcgid 1:2.3.6-1.2+deb7
libfcgi-perl 0.74-1+b1

Vérifier si tous les fichiers du paquet Perl sont bien installés:
# dpkg-query -L libfcgi-perl
/.
/usr
/usr/lib
/usr/lib/perl5
/usr/lib/perl5/auto
/usr/lib/perl5/auto/FCGI
/usr/lib/perl5/auto/FCGI/FCGI.so
/usr/lib/perl5/auto/FCGI/FCGI.bs
/usr/lib/perl5/FCGI.pm
/usr/share
/usr/share/man
/usr/share/man/man3
/usr/share/man/man3/FCGI.3pm.gz
/usr/share/doc
/usr/share/doc/libfcgi-perl
/usr/share/doc/libfcgi-perl/copyright
/usr/share/doc/libfcgi-perl/changelog.Debian.gz
/usr/share/doc/libfcgi-perl/changelog.gz

Vérifier si la sous-routine accept est bien présente dans le module FCGI.pm:
# grep "sub accept" /usr/lib/perl5/FCGI.pm
sub accept() {

Salutations.

Philippe AEPLI Email: adresse@cachée

Université de Genève Tél: +41 22 379 72 86

Division STIC Mob: +41 79 280 20 24

Rue du Général-Dufour, 24 Fax: +41 22 379 79 86

1204 Genève

De : adresse@cachée [mailto:adresse@cachée] De la part de denche_t
Envoyé : jeudi 25 septembre 2014 11:19
À : adresse@cachée
Objet : [sympa-fr] Interface web Sympa erreur 500

Bonjour,

Ce message est relatif à l'installation et la mise en route du logiciel Sympa, plus précisément l’accès à l’interface web de Sympa.

Voilà trois semaines que j’essaye d’installer Sympa sur mon serveur VPS Cloud. Sympa à l’air correctement installé mais quand j’essaye d’accédé à l’interface web, j’ai une erreur 500.

J’ai bien sur épluché la FAQ et le web à la recherche de solutions mais rien n’y fait, mon problème persiste.

Toute aide sera plus que bienvenue.

Mon système :

Debian 7

Sympa 6.1.23

Apache 2.2.22

PHP 5.4.4

Mes logs après avoir redémarré Apache et Sympa :

nano /var/log/apache2/error.log

[Thu Sep 25 10:51:34 2014] [notice] caught SIGTERM, shutting down

[Thu Sep 25 10:51:35 2014] [notice] suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)

PHP Deprecated: Comments starting with '#' are deprecated in /etc/php5/apache2/conf.d/ming.ini on line 1 in Unknown on line 0

[Thu Sep 25 10:51:35 2014] [notice] FastCGI: process manager initialized (pid 12936)

[Thu Sep 25 10:51:35 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" started (pid 12950)

[Thu Sep 25 10:51:35 2014] [notice] Apache/2.2.22 (Debian) mod_fastcgi/mod_fastcgi-SNAP-0910052141 PHP/5.4.4-14+deb7u14 configured -- resuming normal operations

Undefined subroutine &FCGI::accept called at /usr/share/perl/5.14/CGI/Fast.pm line 65.

[Thu Sep 25 10:51:36 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" (pid 12950) terminated by calling exit with status '2'

[Thu Sep 25 10:51:36 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" started (pid 12958)

Undefined subroutine &FCGI::accept called at /usr/share/perl/5.14/CGI/Fast.pm line 65.

[Thu Sep 25 10:51:36 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" (pid 12958) terminated by calling exit with status '2'

[Thu Sep 25 10:51:41 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" restarted (pid 12973)

Undefined subroutine &FCGI::accept called at /usr/share/perl/5.14/CGI/Fast.pm line 65.

[Thu Sep 25 10:51:42 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" (pid 12973) terminated by calling exit with status '2'

[Thu Sep 25 10:51:46 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" restarted (pid 12999)

Undefined subroutine &FCGI::accept called at /usr/share/perl/5.14/CGI/Fast.pm line 65.

[Thu Sep 25 10:51:47 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" (pid 12999) terminated by calling exit with status '2'

[Thu Sep 25 10:51:47 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed $

[Thu Sep 25 10:51:51 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed $

[Thu Sep 25 10:51:51 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" has failed to remain running for 30 seconds [Thu Sep 25 10:11:48 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" (pid 7514) terminated by calling exit with status '2'

[Thu Sep 25 10:11:48 2014] [warn] FastCGI: server "/home/sympa/bin/wwsympa-wrapper.fcgi" has failed to remain running for 30 seconds given 3 attempts, its restart interval has been backed $

nano /var/log/sympa

Sep 25 10:51:41 vps95935 bounced[7694]: notice bounced exited normally due to signal

Sep 25 10:51:42 vps95935 wwsympa[12973]: info WWSympa started

Sep 25 10:51:43 vps95935 archived[7691]: notice archived exited normally due to signal

Sep 25 10:51:45 vps95935 bulk[7688]: notice main::sigterm() signal TERM received, still processing current task

Sep 25 10:51:45 vps95935 bulk[7688]: notice bulk.pl exited normally due to signal

Sep 25 10:51:47 vps95935 wwsympa[12999]: info WWSympa started

Sep 25 10:51:47 vps95935 sympa[7685]: notice main::sigterm() signal TERM received, still processing current task

Sep 25 10:51:47 vps95935 sympa[7685]: notice Sympa exited normally due to signal

Sep 25 10:51:49 vps95935 task_manager[7697]: notice task_manager exited normally due to signal

Sep 25 10:51:52 vps95935 sympa[13032]: info Configuration file read, default log level 0

Sep 25 10:51:52 vps95935 sympa[13032]: info Server started for all, pid 13034

Sep 25 10:51:52 vps95935 sympa[13034]: notice Sympa 6.1.23 started

Sep 25 10:51:52 vps95935 bulk[13035]: info Configuration file read, default log level 0

Sep 25 10:51:52 vps95935 bulk[13035]: info Starting bulk master daemon, pid 13037

Sep 25 10:51:52 vps95935 bulk[13037]: notice bulk.pl 6.1.23 Started

Sep 25 10:51:53 vps95935 archived[13040]: notice archived 6.1.23 Started

Sep 25 10:51:53 vps95935 bounced[13043]: notice bounced Started

Sep 25 10:51:53 vps95935 task_manager[13046]: info Configuration file read, default log level 0

nano /var/log/syslog