The mailing list for listmasters using Sympa

[IKEDA Soji <address@concealed>]

  Hi Patrick,
  
  
This bug has been fixed on Sympa 6.2.74.
  
You'd be better to upgrade to recent version.
  
  
For more details about this bug, see:
  
https://github.com/sympa-community/sympa/issues/1703
  
  
Regards,
  
-- Soji
  
  
2025/09/30 21:50:33 Patrick Unthank <address@concealed>:
  
  
> Hi All,
  
>
  
> Please see the error reported below. Can anyone help?
  
>
  
> -- 
  
> Kind regards, 
  
>  
  
>  
  
> Patrick Unthank 
  
> DevOps Team lead 
  
>  
  
> GÉANT  
  
> T: _+44 (0)1223 371 368[tel:+441223371368]_ 
  
> M: _+44 (0)7795 121 994[tel:+447795121994]_ 
  
>  
  
> Networks • Services • People  
  
> Learn more at _www.geant.org[http://www.geant.org/]_​ 
  
>  
  
> GÉANT Vereniging (Association) is registered with the Chamber of Commerce in Amsterdam with registration number 40535155 and operates in the UK as a branch of GÉANT Vereniging. Registered office: Hoekenrode 3, 1102BR Amsterdam, The Netherlands. UK branch address: City House, 126-130 Hills Road, Cambridge CB2 1PQ, UK.  
  
>  
  
> *From: *address@concealed <address@concealed>
  
> *Date: *Monday, 15 September 2025 at 16:35
  
> *To: *Patrick Unthank <address@concealed>
  
> *Cc: *Linda Ness <address@concealed>
  
> *Subject: *[Support technique RENATER - Groupware #150519] Server error returned when using link in email as moderator to reject moderated email
  
>
  
>  
  
>
  
> *CAUTION:* This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
  
>
  
> Hello,
  
>
  
> I'm sorry but I can't help you. You can ask for support via this mailling list: https://lists.sympa.community/info/en
  
>
  
> -- 
  
>
  
> cordialement,
  
>
  
> Équipe Support.
  
>
  
>  
  
>
  
> Le 2025-09-05 12:24:38, address@concealed a écrit :
  
> Dear Support,
  
>  
  
> We have see that when using the reject link in the email to a list moderator it presents a server error. Using the other links for list view and ticket email view we do not see the same behaviour. We are running simp version 6.2.72
  
>  
  
> Below is the error we see. Please advise
  
>  
  
> Mailing list: address@concealed
  
>
  
> Link causing the Internal server error: https://lists.geant.org/sympa/reject/cti-report_feedback/3090b30dc6a815b2c10db11bda7756b5
  
>
  
> Detailed error info (also in screenshot):
  
> "
  
> Traceback
  
>
  
> DIED: Parameter $tpl is not defined at /usr/share/sympa/lib/Sympa/Message/Template.pm line 64.
  
>  at /usr/share/sympa/lib/Sympa/Message/Template.pm line 64.
  
>         Sympa::Message::Template::new('Sympa::Message::Template', 'template', undef, 'data', HASH(0x42bbb80), 'context', Sympa::List <address@concealed>, 'rcpt', 'address@concealed', ...) called at /usr/share/sympa/lib/Sympa/Spindle.pm line 42
  
>         Sympa::Spindle::new('Sympa::Spindle::ProcessTemplate', 'context', Sympa::List <address@concealed>, 'template', undef, 'rcpt', 'address@concealed', 'data', HASH(0x42bbb80), ...) called at /usr/share/sympa/lib/Sympa.pm line 394
  
>         Sympa::send_file(Sympa::List <address@concealed>, undef, 'address@concealed', HASH(0x42bbb80)) called at /usr/libexec/sympa/wwsympa.fcgi line 7600
  
>         main::do_reject() called at /usr/libexec/sympa/wwsympa.fcgi line 1562
  
>  
  
>  
  
>
  
> -- 
  
>
  
> Kind regards, 
  
>
  
>  
  
>
  
>  
  
>
  
> Patrick Unthank 
  
>
  
> DevOps Team lead 
  
>
  
>  
  
>
  
> GÉANT  
  
>
  
> T: +44 (0)1223 371 368 
  
>
  
> M: +44 (0)7795 121 994 
  
>
  
>  
  
>
  
> Networks • Services • People  
  
>
  
> Learn more at www.geant.org​ 
  
>
  
>  
  
>
  
> GÉANT Vereniging (Association) is registered with the Chamber of Commerce in Amsterdam with registration number 40535155 and operates in the UK as a branch of GÉANT Vereniging. Registered office: Hoekenrode 3, 1102BR Amsterdam, The Netherlands. UK branch address: City House, 126-130 Hills Road, Cambridge CB2 1PQ, UK.  
  
>
  
>  
  
>