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["Silvers, Tim" <address@concealed>]

Looks like the issue we ran into a while ago. The developers have provided patches that resolved our issue [1].

 

[1] https://github.com/sympa-community/sympa/issues/1359

 

Tim

 

From: address@concealed <address@concealed> on behalf of Antonio Casado <address@concealed>
Date: Monday, October 24, 2022 at 3:31 PM
To: address@concealed <address@concealed>
Subject: [External] [en@sympa] Error procesing message

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Hi.

We are running Sympa 6.2.28 on Centos 7.9 with Postfix and MySQL.

 

The error in sympa.log

 

Oct 24 20:59:59 alboran sympa/health_check[13941]: info Sympa::CLI::check::_run() Configuration file read, default log level 0
Oct 24 21:00:00 alboran sympa_msg[13943]: info main::_load() Configuration file read, default log level 0
Oct 24 21:00:00 alboran sympa_msg[13943]: notice Sympa::Process::daemonize() Starting sympa/msg daemon, PID 13946
Oct 24 21:00:00 alboran sympa_msg[13946]: notice main:: Sympa/msg 6.2.68 Started
Oct 24 21:00:00 alboran sympa_msg[13946]: notice Sympa::Spindle::ProcessIncoming::_twist() Processing Sympa::Message <address@concealed>; envelope_sender=address@concealed; message_id=address@concealed; sender=address@concealed
Oct 24 21:00:00 alboran sympa_msg[13946]: notice Sympa::Request::Message::__parse() Parsing: unsubscribe address@concealed
Oct 24 21:00:00 alboran sympa_msg[13946]: notice Sympa::Spindle::ProcessMessage::_twist() Processing Sympa::Request <action="signoff;context=address@concealed;email=address@concealed>
Oct 24 21:00:00 alboran sympa_msg[13946]: err main::#243 > Sympa::Spindle::spin#95 > Sympa::Spindle::DoCommand::_twist#120 > Sympa::Spindle::spin#95 > Sympa::Request::Handler::signoff::_twist#74 > Sympa::List::delete_list_member#1561 > Sympa::List::insert_delete_exclusion#1887 > Sympa::List::get_list_member#2094 > Sympa::Database::do_prepared_query#360 > Sympa::DatabaseDriver::MySQL::connect#58 > Sympa::Database::connect#113 Transaction on database Sympa::DatabaseDriver::MySQL <db_name=xxx;db_user=xxx> was aborted: MySQL server has gone away
Oct 24 21:00:00 alboran sympa_msg[13946]: err main::#243 > Sympa::Spindle::spin#95 > Sympa::Spindle::DoCommand::_twist#120 > Sympa::Spindle::spin#95 > Sympa::Request::Handler::signoff::_twist#74 > Sympa::List::delete_list_member#1561 > Sympa::List::insert_delete_exclusion#1887 > Sympa::List::get_list_member#2094 > Sympa::Database::do_prepared_query#361 Unable to get a handle to sympa database
Oct 24 21:00:00 alboran sympa_msg[13946]: err main::#243 > Sympa::Spindle::spin#95 > Sympa::Spindle::DoCommand::_twist#120 > Sympa::Spindle::spin#95 > Sympa::Request::Handler::signoff::_twist#74 > Sympa::List::delete_list_member#1561 > Sympa::List::insert_delete_exclusion#1887 > Sympa::List::get_list_member#2109 Unable to gather information for user: address@concealed
Oct 24 21:00:00 alboran sympa_msg[13946]: info Sympa::List::delete_list_member() Unable to remove list member address@concealed from list Sympa::List <address@concealed>: Not on list
Oct 24 21:00:00 alboran sympa_msg[13946]: err main::#243 > Sympa::Spindle::spin#95 > Sympa::Spindle::DoCommand::_twist#120 > Sympa::Spindle::spin#95 > Sympa::Request::Handler::signoff::_twist#74 > Sympa::List::delete_list_member#1621 > Sympa::Database::commit#439 DIED: bug in logic. Ask developer at /usr/share/sympa/lib/Sympa/Database.pm line 439.

 

 

If I remove /address@concealed sympa works fine.

 

Thanks you.