The mailing list for listmasters using Sympa

[Ramon Roca <address@concealed>]

answering myself.

the problem was that while editing the data sources, my browser (chrome) 
was autofilling the fields for include file with my email, so creating 
another datasource inadvertently...  and therefore causing the problem 
"Unable to open file...." (there was no file with such name).

deleting this "ghost" data source entry, subscribers got synched again 
without errors.

r.


El 2/10/21 a les 18:19, Ramon Roca ha escrit:
> Our instance can't sync list members from external data sources.
>
> While looking into the logs, seems that the list of members is 
> obtained correctly, saying that got "X" members, tested with 
> retrieving the list from url and LDAP with same results.
>
> In the example log provided below, you'll see the message:
>
> info Sympa::List::_include_users_remote_file() 8 included users from 
> remote file http://flows.domain.tld:1880/lists/tm_test
>
> However, the inclusion fails. And looking above of the mentioned line, 
> there is an error "Unable to open file...":
>
> Sympa::List::_include_users_file#4869 Unable to open file 
> "address@concealed"
>
> Below, the complete log provided while trying to refresh the datasource:
>
> Oct  2 18:10:12 llistes wwsympa[8627]: info 
> main::do_sync_include(tm_test) [robot llistes.domain.tld] [session 
> 60022905863525] [client 109.69.9.4] [user address@concealed] [list 
> tm_test]
> Oct  2 18:10:12 llistes wwsympa[8627]: err main::#1566 > 
> main::do_sync_include#16573 > Sympa::List::sync_include#6683 > 
> Sympa::List::_load_list_members_from_include#5997 > 
> Sympa::List::_include_users_file#4869 Unable to open file 
> "address@concealed"
> Oct  2 18:10:12 llistes wwsympa[8627]: err main::#1566 > 
> main::do_sync_include#16573 > Sympa::List::sync_include#6683 > 
> Sympa::List::_load_list_members_from_include#6012 Inclusion 
> include_file failed in list Sympa::List <address@concealed>
> Oct  2 18:10:12 llistes wwsympa[8627]: info 
> Sympa::List::_include_users_remote_file() 8 included users from remote 
> file http://flows.domain.tld:1880/lists/tm_test
> Oct  2 18:10:12 llistes wwsympa[8627]: err main::#1566 > 
> main::do_sync_include#16573 > Sympa::List::sync_include#6695 Errors 
> occurred while synchronizing datasources for list Sympa::List 
> <address@concealed>
> Oct  2 18:10:12 llistes wwsympa[8627]: notice 
> Sympa::Spindle::ProcessTemplate::_twist() Processing 
> Sympa::Message::Template 
> <address@concealed,4433>; 
> address@concealed; 
> address@concealed; 
> recipients=ARRAY; address@concealed; 
> template=listmaster_notification; type=sync_include_failed
> Oct  2 18:10:12 llistes wwsympa[8627]: notice Sympa::Bulk::store() 
> Message Sympa::Message::Template 
> <address@concealed,4433> is stored into bulk 
> spool as 
> <address@concealed,8627,460>
> Oct  2 18:10:12 llistes wwsympa[8627]: notice 
> Sympa::Spindle::ProcessTemplate::_twist() Processing 
> Sympa::Message::Template 
> <address@concealed,6801>; 
> address@concealed; 
> address@concealed; 
> recipients=ARRAY; address@concealed; 
> template=listmaster_notification; type=web_intern_error; 
> action=Command process
> Oct  2 18:10:12 llistes wwsympa[8627]: notice Sympa::Bulk::store() 
> Message Sympa::Message::Template 
> <address@concealed,6801> is stored into bulk 
> spool as 
> <address@concealed,8627,7709>
>
> Any clue of what could be wrong in our instance? Is that "Unable to 
> open file..." the problem?