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  • From: "True, James Scott" <address@concealed>
  • To: IKEDA Soji <address@concealed>
  • Cc: "address@concealed" <address@concealed>
  • Subject: Re: [sympa-users] [External] sympa-archive.service
  • Date: Fri, 26 Mar 2021 14:34:16 +0000

Soji,

Good news. We resolved the issue. After lots of troubleshooting, it was determined that there were corrupt emails in one list's archive. Once the emails from that archive were moved to a back up directory, the sympa-archives.service stopped failing.

Thanks,

Jim True 
Campus Communications Infrastructure
Indiana University
address@concealed
812-855-7519 (Office)


On Mar 25, 2021, at 5:50 PM, IKEDA Soji <address@concealed> wrote:

This message was sent from a non-IU address. Please exercise caution when clicking links or opening attachments from external sources.

Hi James,

2021/03/26 2:19、True, James Scott <address@concealed>のメール:


Hello,

The sympa-archive.service has failed.

In the logs we are seeing this:

  DIED: Can't locate Encode/ISO2022JP2.pm 

We are on sympa 6.2.60 on CentOS 7 VM.

Are we missing an encoder module?

How did you install Sympa?

What is the version of MIME::Charset module?  If it is earlier than version 1.011.3, how about upgrading it to recent version?

Regards,
— Soji

Any help would be appreciated,

Jim True 
Campus Communications Infrastructure
Indiana University
address@concealed
812-855-7519 (Office)




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