Skip to Content.
Sympa Menu

en - [sympa-users] FIXED: Re: Fwd: wwsympa - ERROR (arc) - arc_not_found

Subject: The mailing list for listmasters using Sympa

List archive

Chronological Thread  
  • From: Viraj Abayarathna <address@concealed>
  • To: "Stefan Hornburg (Racke)" <address@concealed>
  • Cc: address@concealed
  • Subject: [sympa-users] FIXED: Re: Fwd: wwsympa - ERROR (arc) - arc_not_found
  • Date: Sat, 7 Mar 2020 16:47:53 +0530

thanks for the tip. checked and found it's owned by sympa user and group, and was created during the source build. 

after bit of testing, I found..

1. sympa does not initialise/build the empty archive (unless it's default "html" mailing list which it initialises an empty archive and displays "empty_archive error"). 
2. if the mail is held for moderation and even it's a html mail it does not initialise the archive (during this time it displays "arc_not_found error")
3. while debugging, when called with -v option, my mhonarc binary emitted an program error (re-installing the distrib package fixed it). if this was the case, archive.service or wwsympa could have log it instead of the "err main::#1541" (possible improvement in error handling?)

btw, now the setup is working fine. 

thanks

~viraj


On Sat, Mar 7, 2020 at 2:46 PM Stefan Hornburg (Racke) <address@concealed> wrote:
On 3/7/20 9:35 AM, Viraj Abayarathna wrote:
>
> dear all/sympa,
>
> sorry if this is a cross post. 
>
> we have a fresh Sympa setup which is built using the source. everything works fine except for the "Archives"
>
> we get ERROR (arc) - arc_not_found when clicked the link in the interface. the same time we can see following error
> message in logs,
>
> the environment is, Debian 10, Sympa 6.2.54, MySQL and Perl 5.28
>
> Mar  7 08:43:47 mx wwsympa[27474]: info main::do_arc(, ) [robot postmark.ch <http://postmark.ch>] [session
> 83138487688192] [client 1xx.xx6.x5.x7] [user address@concealed <mailto:address@concealed>] [list listone] 
>
> Mar  7 08:43:47 mx wwsympa[27474]: notice main:: Redirecting to https://www.postmark.ch/wws/arc/listone/2020-03/
>
> Mar  7 08:43:47 mx wwsympa[27471]: info main::do_arc(2020-03, /) [robot postmark.ch <http://postmark.ch>] [session
> 83138487688192] [client 1xx.xx6.x5.x7] [user address@concealed <mailto:address@concealed>] [list listone] 
>
> Mar  7 08:43:47 mx wwsympa[27471]: err main::#1541 > main::do_arc#8693 [robot postmark.ch <http://postmark.ch>] [session
> 83138487688192] [client 1xx.xx6.x5.x7  [user address@concealed <mailto:address@concealed>] [list listone] Unable to read
> HTML message <>
>
>
> any tip or link to a relevant bug/patch would be wonderful!

Please check whether the file permissions are correct for the archive folder arc/listone/2020-03 and the files inside
that folder.

Regards
       Racke

>
> thanks.
>
> ~viraj
>
>


--
Ecommerce and Linux consulting + Perl and web application programming.
Debian and Sympa administration. Provisioning with Ansible.



--

Viraj K. Abayarathna
Chief Tech | Consultant - ICT

No photo description available.
CeyNet Asia (Pvt)Ltd.
4A Deal Place A, Colombo 03, Sri Lanka.
address@concealed | +94 0777 223 889 | +94 0117 208 727



Archive powered by MHonArc 2.6.19+.

Top of Page