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  • From: "Silvers, Tim" <address@concealed>
  • To: "address@concealed" <address@concealed>
  • Subject: Re: [sympa-users] Sympa prod dies
  • Date: Thu, 17 Sep 2015 19:00:11 +0000

It turned out to be a bad message. Once I moved it from the msg queue, I was
able to start Sympa and both sympa.pl processes kept running, processing the
queue.

Another error I received indicated that there may have been an unsupported
character set in the mail, which is likely what was occurring.

Tim

> On Sep 17, 2015, at 1:17 PM, Silvers, Tim <address@concealed> wrote:
>
> Hi. I am having trouble diagnosing a problem with Sympa. I admit that I am
> not well-versed in Sympa. I inherited it from a former admin. Today,
> without any changes made on our backend, one of the two sympa.pl processes
> died. Attempts to recover have not been successful. My understanding is
> that there are two of these processes running, one to manage administration
> and another one to manage the spools. I am not even sure which of them is
> dying.
>
> I ran an strace on the sympa.pl script and the last output is looking for a
> file that it cannot find in the library paths.
>
> stat("/usr/lib64/perl5/auto/DBI/DESTROY.al", 0x1c57130) = -1 ENOENT (No
> such file or directory)
> stat("/usr/local/sympa/bin/auto/DBI/DESTROY.al", 0x7fff202da900) = -1
> ENOENT (No such file or directory)
> stat("/usr/local/lib64/perl5/auto/DBI/DESTROY.al", 0x7fff202da900) = -1
> ENOENT (No such file or directory)
> stat("/usr/local/share/perl5/auto/DBI/DESTROY.al", 0x7fff202da900) = -1
> ENOENT (No such file or directory)
> stat("/usr/lib64/perl5/vendor_perl/auto/DBI/DESTROY.al", 0x7fff202da900) =
> -1 ENOENT (No such file or directory)
> stat("/usr/share/perl5/vendor_perl/auto/DBI/DESTROY.al", 0x7fff202da900) =
> -1 ENOENT (No such file or directory)
> stat("/usr/lib64/perl5/auto/DBI/DESTROY.al", 0x7fff202da900) = -1 ENOENT
> (No such file or directory)
> stat("/usr/share/perl5/auto/DBI/DESTROY.al", 0x7fff202da900) = -1 ENOENT
> (No such file or directory)
> stat("./auto/DBI/DESTROY.al", 0x7fff202da900) = -1 ENOENT (No such file or
> directory)
> write(4, "\1\0\0\0\1", 5) = 5
> shutdown(4, 2 /* send and receive */) = 0
> close(4) = 0
> close(3) = 0
> exit_group(0) = ?
>
> Is this what is causing the failure? Why would it suddenly start failing?
>
> Thanks,
>
> Tim
>

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