The mailing list for listmasters using Sympa

[Kristi Aho <address@concealed>]

Excellent, thank you David.  Remove_headers is what I need.

-Kristi

================================

Kristi A. Aho
Sr. Systems Engineer
Enterprise Messaging
IT @ Johns Hopkins

IT @ JH staff will NEVER send you an email message asking for your password.  

NEVER give out your password and JHED ID to anyone in an email message or on a web page.

From: David Verdin <address@concealed>
Reply-To: David Verdin <address@concealed>
Date: Tuesday, October 2, 2012 4:07 AM
To: <address@concealed>
Subject: Re: [sympa-users] Messages from JIRA rejected

Hi Kristi,

A possibility would be to remove the Auto-replied header from the incoming messages. You can do this by using the remove_headers sympa.conf or list parameter.

The problem is that, as this part of the code is there to prevent messages loops, loops can happen after.

Cheers,

David

Le 01/10/12 20:26, Kristi Aho a écrit :

address@concealed">

 A little more information - I commented out this section from sympa.pl, and now messages from JIRA are no longer being rejected:

                ## Ignore messages that would cause a loop

                ## Content-Identifier: Auto-replied is generated by some non standard X400 mailer

#               if ($hdr->get('Content-Identifier') =~ /Auto-replied/i ||

#               $hdr->get('X400-Content-Identifier') =~ /Auto Reply to/i ||

#               ($hdr->get('Auto-Submitted') && $hdr->get('Auto-Submitted') ne 'no')) {

#                       do_log('notice', "Ignoring message which would cause a loop");

#                       return undef;

#               }

Is there any workaround so that I don't need to customize sympa.pl?   Thanks.

-Kristi

================================

Kristi A. Aho
Sr. Systems Engineer
Enterprise Messaging
IT @ Johns Hopkins

IT @ JH staff will NEVER send you an email message asking for your password.  

NEVER give out your password and JHED ID to anyone in an email message or on a web page.

From: Kristi Aho <address@concealed>
Reply-To: Kristi Aho <address@concealed>
Date: Monday, October 1, 2012 11:29 AM
To: "address@concealed" <address@concealed>
Subject: Re: [sympa-users] Messages from JIRA rejected

David,

The send scenario of this particular list is public.  However, there are a number of lists that are experiencing this problem.  Most of them use public or public_nobcc, but I did find one using private.

Sympa rejects JIRA messages due to loop detection:

Sep 30 22:04:31 esgsympa21 sympa[17518]: notice main::DoFile() Processing /address@concealed ; sender: address@concealed#012 ; message-id: <14808705.15973.1349057069367.JavaMail.SYSTEM@JHISISPSUP12>#012

Sep 30 22:04:31 esgsympa21 sympa[17518]: notice main::DoFile() Ignoring message which would cause a loop

Sep 30 22:04:31 esgsympa21 sympa[17518]: notice Moving bad file address@concealed to bad/

Thanks for your help.  

-Kristi

================================

Kristi A. Aho
Sr. Systems Engineer
Enterprise Messaging
IT @ Johns Hopkins

IT @ JH staff will NEVER send you an email message asking for your password.  

NEVER give out your password and JHED ID to anyone in an email message or on a web page.

From: David Verdin <address@concealed>
Reply-To: David Verdin <address@concealed>
Date: Monday, October 1, 2012 10:48 AM
To: <address@concealed>
Subject: Re: [sympa-users] Messages from JIRA rejected

Hi,

What do the Sympa logs say when rejecting the message and what scenario is used for the send aciton on this list ?

Cheers,

David

Le 01/10/12 15:41, Kristi Aho a écrit :

address@concealed">

Hello,
Last week we upgraded from Sympa 5.4.7 to 6.1.14.  Since then, all email
messages sent to lists from JIRA are being rejected.  Can someone please
help me determine what is causing the rejection and how it can be fixed?
Thanks.  Here is an example of a header from a rejected JIRA message:

X-Sympa-To: address@concealed
Return-Path: <address@concealed>
X-Original-To: address@concealed
Delivered-To: 
address@concealed
Received: from mrprelay02.johnshopkins.edu (mrprelay02.johnshopkins.edu
[10.15.76.31])
	by esgsympa21.esg.johnshopkins.edu (Postfix) with ESMTP id 026E415E
	for <address@concealed>; Sun, 30 Sep 2012
22:04:29 -0400 (EDT)
Received: from ipex3.johnshopkins.edu ([10.181.31.140])
 by mrprelay02.johnshopkins.edu
 (Oracle Communications Messaging Server 7u4-23.01(7.0.4.23.0) 64bit
(built Aug
 10 2011)) with ESMTPS id <address@concealed>
for
 address@concealed; Sun,
 30 Sep 2012 22:04:31 -0400 (EDT)
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result:
 AtgEAEn5aFAKteIV/2dsb2JhbABFDoU2R7k2giABAgUCIGUhBQINBRQCAgNtBa9HiHOJCIEhjSUECYIFgRIDln6RQlc
X-IronPort-AV: E=Sophos;i="4.80,514,1344225600";
d="scan'208";a="265970980"
Received: from jhisispsup12.win.ad.jhu.edu (HELO JHISISPSUP12)
 ([10.181.226.21]) by ipex3.johnshopkins.edu with ESMTP; Sun,
 30 Sep 2012 22:04:29 -0400
Date: Sun, 30 Sep 2012 22:04:29 -0400 (EDT)
From: address@concealed
To: address@concealed
Message-id: <14808705.15973.1349057069367.JavaMail.SYSTEM@JHISISPSUP12>
Subject: [JIRA] Test Message From JIRA
MIME-version: 1.0
Content-type: text/plain; charset=UTF-8
Content-transfer-encoding: 7bit
Precedence: bulk
Auto-submitted: auto-generated
X-JIRA-FingerPrint: 45e478d413ce31440ad0cccef23f83a2

This is the 2nd test message from JIRA.
Server: smtp.johnshopkins.edu
SMTP Port: 25
Description: 
From: address@concealed
Host User Name: null



Thanks for your help.
-Kristi

===================================
Kristi A. Aho
Sr. Systems Engineer
Enterprise Directoroy and Messaging
IT @ Johns Hopkins

IT @ JH staff will NEVER send you an email message asking for your
password.  
NEVER give out your password and JHED ID to anyone in an email message or
on a web page.