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  • From: Graham Pearson <address@concealed>
  • To: address@concealed
  • Subject: [sympa-users] Internal Error Bulk.pl
  • Date: Tue, 13 Apr 2010 12:05:15 -0400

I am experiencing an issue when a user is sending an email to the list with an attachment PDF document. This document is 2.3 Meg in size. When I view the log for the list, I am getting an internal error mesasge. The email message that I get back is

Sympa failed to store a message for list escsupt in the bulk mailer. You
should check log files !!


and the user gets

address@concealed has encountered an internal server error
(message diffusion - MSG_ID:<address@concealed> -
LIST:address@concealed):



See logs for more details.


In the log files I am also getting
Apr 13 11:49:27 ms2 bulk[2574]: bulk.pl 6.0.1 Started
Apr 13 11:49:32 ms2 bulk[2574]: Bulk::get_remaining_packets_count() Unable to execute
SQL statement (while trying to count remaining packets in bulkmailer_table)
"SELECT COUNT( *) FROM bulkmailer_table" : MySQL server
has gone away
Apr 13 11:49:37 ms2 gpearson: Configuration file read, default log level 0


Any Ideas








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