The mailing list for listmasters using Sympa

[David Verdin <address@concealed>]

Hi Paul,

Well, you can't send a mail when a message is rejected by loop 
prevention without modifying the code. Actually, if you did so, you 
would probably be flooded by warning messages.
You user probably has a strange MUA: It kept the X-Loop header of the 
original message in its reply header. That's for sure a weird behaviour.
Anyway, I don't think it's a good idea to try to send messages for this 
kind of warning, or at least not before we have implemented the digest 
option for reports to the listmaster. that's the option with chich Sympa 
would, instead of sending a message for each notification, try to gather 
events occurring in a certain time window, and send a synthesis of the 
vents in a single message. Less message for the lismaster, more 
attention given to each message.

Regards,

David

Le 11/02/2010 11:55, Paul Menzel a écrit :
> Dear Sympa users,
>
>
> yesterday a subscriber (Joe User) told me that his reply to a list did
> not get delivered.
>
> Joe was right. Looking in Sympa’s log files the message had been
> processed by Sympa.
>
>      Feb  9 14:36:48 sympaserver sympa[756]: main::DoFile() Processing 
> /address@concealed ; sender: Joe 
> User<address@concealed>   ; 
> message-id:<3480837.389420.126571234808.JavaMail.hmail@blubb>
>      Feb  9 14:36:48 sympaserver sympa[756]: main::DoFile() Ignoring message 
> which would cause a loop (X-Loop: address@concealed)
>      Feb  9 14:36:48 sympaserver sympa[756]: Moving bad file 
> address@concealed to bad/
>
> But I could not inspect Joe’s message, because Sympa had already cleaned
> `msg/bad` before I was told about the problem.
>
>      Feb 10 14:43:59 sympaserver sympa[890]: main::CleanSpool() Deleting old 
> file /address@concealed
>
> I am using Sympa 5.3.4 and there exists a `sympa.conf` parameter
> `clean_delay_queue` [1] which seems to be set to `7` (days) by default
> in Sympa 6.x. That is great, since it seems to be set to `1` by default
> in Sympa 5.3.4
>
>      $ grep "clean_delay_queue" /usr/lib/sympa/bin/Conf.pm
>                             clean_delay_queue clean_delay_queueauth 
> clean_delay_queuemod clean_delay_queuesubscribe clean_delay_queueautomatic 
> clean_delay_queuetopic default_remind_task
>           'clean_delay_queue'    =>  1,
>           'clean_delay_queuemod' =>  10,
>           'clean_delay_queuetopic' =>  7,
>           'clean_delay_queuesubscribe' =>  10,
>           'clean_delay_queueautomatic' =>  10,
>           'clean_delay_queueauth' =>  3,
>
> My question is, how can Sympa be configured to notify the listmaster
> that there was an ignored message, so that the listmaster can look into
> this problem?
>
>
> Thanks,
>
> Paul
>
>
> [1] http://www.sympa.org/manual/conf-parameters/part2#clean_delay_queue
>    

--
David Verdin
Comité réseau des universités