The mailing list for listmasters using Sympa

[Olivier Salaün <address@concealed>]

Hi Nick,

I just had a try installing a 5.3a.10 version of Sympa and the 
alias_manager.pl script is just fine with a correct "use lib" directive.
Therefore I guess that you've done some strange things on your server, 
like copying the alias_manager.pl script from the Sympa tarball to your 
/home/sympa.bin/ directory, thereby bypassing the "make install" process.
Then running Sympa's "make install" should fix things on your server...

Nick Holden a écrit :
> Hi Olivier,
>
> Got it! It was, of course, user error.
>
> First I did the grep you suggested. I got:
>
> root@theweaa1:~# grep admin::install_aliases /var/log/sympa
> Oct  8 08:54:05 theweaa1 wwsympa[1477]: admin::install_aliases :
> Internal error : Incorrect call to alias_manager 
>
> So then I knew it was indeed being called, but failing.
>
> I thought a bit about Stuart's suggestion, and ran:
>
> root@theweaa1:~# su sympa -s /bin/bash -c
> "/home/sympa/bin/alias_manager.pl add aliastestlist unionlists.org.uk"
>
> I got:
>
> Can't locate Conf.pm in @INC (@INC contains:
> --LIBDIR-- /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8 
> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 
> /usr/local/lib/site_perl /usr/local/lib/perl/5.8.4 
> /usr/local/share/perl/5.8.4 .) at /home/sympa/bin/alias_manager.pl line 13.
> BEGIN failed--compilation aborted at /home/sympa/bin/alias_manager.pl
> line 13.
>
> Looking at the script again, it said:
>
> use lib '--LIBDIR--';
> use Conf;
> use POSIX;
> require "tools.pl";
> require "tt2.pl";
>
> I changed that to:
>
> use lib '/home/sympa/bin';
> use Conf;
> use POSIX;
> require "tools.pl";
> require "tt2.pl";
>
> Oops!
>
> Now it works! It might be worth the script being modified to ensure that
> dumb end users like me know which bits of it need changing before we use
> it. I had made a number of alterations, but missed that one...
>
> Thanks for your help.
>
> Nick
>
> On Tue, 2008-09-09 at 09:21 +0200, Olivier Salaün wrote:
>   
> > Hi Nick,
> >
> > The behaviour of wwsympa is the following regarding aliases management :
> >
> >    1. it tries to run the alias_manager to automatically install new
> >       aliases for the list.
> >    2. it it fails it prints the set of mail aliases that needs to be
> >       installed. We're doing so for historic reasons ; I guess it should
> >       be replaced by an error message.
> >
> > Now you need to determine why the alias_manager failed ; the most 
> > obvious reason being privileges problems.
> > You should perform a "grep admin::install_aliases /var/log/sympa" to get 
> > more informations...
> >
> > Nick Holden a écrit :
> >     
> > > Hi Olivier,
> > >
> > > Thanks for the attempt to help me. I think you've missed one crucial
> > > part of my email. If I call the alias_manager.pl script from the command
> > > line of the server it works perfectly - creating the aliases in the
> > > correct database.
> > >
> > > So alias_manager.pl is not failing. I think, almost certainly, that it
> > > is in fact not being called at all by wwsympa, and this is what I need
> > > help to understand. What might cause wwsympa not to invoke
> > > alias_manager.pl?
> > >
> > > I will try another attempt at creating a list, with more verbose
> > > logging, and see what that reveals...
> > >
> > > In /var/log/messages I get:
> > >
> > > Sep  9 07:25:33 theweaa1 wwsympa[30843]: [robot unionlists.org.uk]
> > > [client 86.12.122.242] [user address@concealed]
> > > do_create_list(aliastestlist,A test list which will not be
> > > used,news-letter) 
> > > Sep  9 07:25:33 theweaa1 wwsympa[30843]: [robot unionlists.org.uk]
> > > [client 86.12.122.242] [user address@concealed] do_create_list,
> > > get action : do_it  
> > >
> > > then
> > >
> > > Sep  9 07:26:05 theweaa1 task_manager[13641]: creation
> > > of /address@concealed 
> > > Sep  9 07:26:05 theweaa1 task_manager[13641]: with
> > > model /home/sympa/bin/etc/list_task_models/sync_include.ttl.task 
> > >
> > >
> > > then
> > >
> > > Sep  9 07:26:09 theweaa1 task_manager[13641]: Running
> > > task /home/sympa/spool/task/1084122606.ERROR.purge_user_table._global,
> > > line 0 with vars ) 
> > > Sep  9 07:26:09 theweaa1 task_manager[13641]: Running
> > > task /address@concealed, line 0 with vars ) 
> > > Sep  9 07:26:09 theweaa1 task_manager[13641]:
> > > List:sync_include(aliastestlist): 0 users updated 
> > > Sep  9 07:26:09 theweaa1 task_manager[13641]: line 5 of sync_include :
> > > next (1220945169, INIT) 
> > > Sep  9 07:26:09 theweaa1 task_manager[13641]: creation
> > > of /address@concealed 
> > > Sep  9 07:26:09 theweaa1 task_manager[13641]: with
> > > model /home/sympa/bin/etc/list_task_models/sync_include.ttl.task 
> > > Sep  9 07:26:09 theweaa1 task_manager[13641]: --> new task sync_include
> > > ( 9 Tue Sep 2008  08 h 26 min 09 s) 
> > >
> > >
> > > On the screen of my web browser I get:
> > >
> > > Your list is created.
> > > You can configure it via the admin button beside. 
> > > Required aliases
> > >
> > >  #------------------------------ aliastestlist: list alias created 
> > > aliastestlist: "| /home/sympa/bin/queue address@concealed"
> > > aliastestlist-request: "| /home/sympa/bin/queue 
> > > address@concealed"
> > > aliastestlist-editor: "| /home/sympa/bin/queue 
> > > address@concealed"
> > > #aliastestlist-subscribe: "| /home/sympa/bin/queue 
> > > address@concealed"
> > > aliastestlist-unsubscribe: "| /home/sympa/bin/queue 
> > > address@concealed"
> > > aliastestlist-owner: "| /home/sympa/bin/bouncequeue 
> > > address@concealed"
> > >
> > >  
> > >
> > >
> > > ... but in the list of aliases within the mysql database I get nothing.
> > >
> > > Running from the command line...
> > >
> > > /home/sympa/bin/alias_manager.pl add aliastestlist unionlists.org.uk
> > >
> > > .. puts aliases correctly into the database, and running...
> > >
> > > /home/sympa/bin/alias_manager.pl del aliastestlist unionlists.org.uk
> > >
> > > ... takes them away again. So the script works nicely but is not called
> > > to run from the wwsympa!
> > >
> > > Thanks if you can advise further.
> > >
> > > Nick
> > >
> > >
> > > On Mon, 2008-09-08 at 14:38 +0200, Olivier Salaün wrote:
> > >   
> > >       
> > > > Hi Nick,
> > > >
> > > > It seems that the log entries you provide don't correspond to the web 
> > > > list creation operation you're referring to : there should be references 
> > > > to the wwsympa process and the create_list feature.
> > > >
> > > > Apart from that, if the alias_manager.pl fails, it should have an 
> > > > appropriate return code and ssaympa.fcgi should let you know. Did you 
> > > > dig in you Apache error logs, just in case.
> > > > The problem might be that the alias_manager.pl writes aliases in a file 
> > > > and qmail looks for them in a different place ; see 
> > > > http://www.sympa.org/manual/conf-parameters/part2#sendmail_aliases
> > > >
> > > > Nick Holden a écrit :
> > > >     
> > > >         
> > > > > >From the command line alias_manager.pl works fine on my sympa 5.3a.10
> > > > > install (yeah, I know, upgrade, but I'd like to get this working
> > > > > first)... but when lists are created using wwsympa.fcgi there are no
> > > > > aliases created.
> > > > >
> > > > > And no error either:
> > > > >
> > > > > Sep  5 11:12:33 theweaa1 task_manager[14969]: creation
> > > > > of /address@concealed 
> > > > > Sep  5 11:12:33 theweaa1 task_manager[14969]: with
> > > > > model /home/sympa/bin/etc/list_task_models/sync_include.ttl.task 
> > > > > Sep  5 11:12:33 theweaa1 task_manager[14969]: Running
> > > > > task /home/sympa/spool/task/1084122606.ERROR.purge_user_table._global,
> > > > > line 0 with vars ) 
> > > > > Sep  5 11:12:33 theweaa1 task_manager[14969]: Running
> > > > > task /address@concealed, line 0 with vars ) 
> > > > > Sep  5 11:12:33 theweaa1 task_manager[14969]:
> > > > > List:sync_include(aliastestlist): 0 users updated 
> > > > > Sep  5 11:12:33 theweaa1 task_manager[14969]: line 5 of sync_include :
> > > > > next (1220613153, INIT) 
> > > > > Sep  5 11:12:33 theweaa1 task_manager[14969]: creation
> > > > > of /address@concealed 
> > > > > Sep  5 11:12:33 theweaa1 task_manager[14969]: with
> > > > > model /home/sympa/bin/etc/list_task_models/sync_include.ttl.task 
> > > > > Sep  5 11:12:33 theweaa1 task_manager[14969]: --> new task sync_include
> > > > > ( 5 Fri Sep 2008  12 h 12 min 33 s) 
> > > > >
> > > > > The list manager website says the aliases are created. But they are not.
> > > > >
> > > > > I'm using the qmail/vpopmail/MySQL version of alias_manager.pl but that
> > > > > shouldn't be the issue, as it works fine from the command line, whether
> > > > > accessed as root or non-root.
> > > > >
> > > > > root@theweaa1:/home/sympa/bin# ls -al alias*
> > > > > -rwxr-xr-x 1 sympa sympa  4008 2008-09-05 10:39 alias_manager.pl
> > > > > -rwxr-xr-x 1 sympa sympa  5997 2007-01-21 09:19 alias_manager.pl.old
> > > > > -rwxr-x--- 1 sympa sympa 22802 2007-01-14 18:33 aliaswrapper
> > > > >
> > > > > I thought that alias_manager was set to /home/sympa/bin/alias_manager.pl
> > > > > by default, yet it is clearly not being called. Or at least, not being
> > > > > called effectively. I've tried adding a specific alias_manager config
> > > > > setting to both /etc/sympa.conf and /etc/wwsympa.conf - and this hasn't
> > > > > helped either.
> > > > >
> > > > > Can anyone advise why my alias_manager.pl script is not being called?
> > > > >