The mailing list for listmasters using Sympa

[Edward Rynes <address@concealed>]

I too have had complaints from our users about this feature/problem.

A quick look at the code left me with the impression that it was  
overly broad in its interpretation of what was a possible command.   
But even cleaning that up would not make my users happy.  This does  
not look like a quick, easy thing to fix but I do think it needs to  
be looked into.

At this point I don't have any good ideas for solutions but I am open  
to suggestions.


On Oct 17, 2005, at 9:48 AM, address@concealed wrote:

> While experimenting with a sympa installation, I discovered that  
> messages sent
> to sympa lists with words that sympa interprets as potential  
> commands get
> refused with an error that reads in part:
>
> "The following message was sent to a list while it seems to contain  
> commands
> like subscribe, unsubscribe, help, index, get, ..."
>
> A quick search of the ./etc/mail_tt2 directory revealed this  
> template was not
> there. After some digging, I found the message in ./bin/tools.pl.  
> Which leads
> me to a few questions:
>
> * Why is this message not part of the template area? This is not  
> meant to be
> accusitory, I'm genuinely confused as to why this single message  
> isn't where
> all the other messages are.
>
> * The message also reads "Please contact the manager of the  
> service : %s so
> that they can take care of your message", yet no notice was sent to  
> the
> listmaster and no mechanism seems to be in place to "pass on" the  
> message. Does
> such a mechanism exist? Where/how would I work with it?
>
> * Is there a way to alter this behavior? We're a national non- 
> profit which
> deals with mental health issues (http://www.nami.org), and "help"  
> in particular
> will be an extremely common component of message subjects sent to  
> groups.
>
> Thank you for your attention and any help you can provide.